William Gibbs
Matthews,GA
Summary
Dynamic production leader with a proven track record at Nutrien, excelling in quality assurance and customer relations. Expert in root-cause analysis, I enhanced operational efficiency and fostered team collaboration, achieving significant improvements in product quality and employee morale. Skilled in documentation management and proficient in Excel, I drive continuous improvement initiatives.
Knowledgeable Maintenance Specialist with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
12
12
years of professional experience
Work History
Lead Production Specialist
Nutrien
01.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Developed training materials to enhance staff proficiency and productivity.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Optimized inventory management, minimizing waste and reducing costs.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Production Shift Supervisor
Nutrien/PCS
01.2015 - 01.2020
- Ensured workplace safety, conducting regular inspections and enforcing strict adherence to safety protocols.
- Conducted root cause analysis on production issues to prevent future recurrence effectively.
- Delivered consistent on-time delivery of products through effective execution of shift responsibilities.
- Mitigated risks associated with production delays by implementing contingency plans and adjusting resources as needed.
- Mentored team members in best practices for problem-solving techniques leading to streamlined workflows.
- Reduced downtime with proactive maintenance planning and coordination with maintenance teams.
- Fostered an inclusive work environment that encouraged collaboration among all team members resulting in higher job satisfaction and productivity.
- Managed shift schedules for optimal productivity.
- Resolved issues quickly to maintain productivity goals.
- Set and enforced performance-oriented production practices, significantly increasing worker output and reducing safety incidents.
- Managed team of 14 production employees, overseeing productive production processes and meeting all plant needs.
- Established clear priorities and production quality standards.
- Evaluated team member performance regularly to identify and resolve concerns.
- Conducted performance reviews each year, offering praise and recommendations for improvement.
- Troubleshot equipment to reduce downtime.
- Oversaw loading and unloading of truck and rail.
- Established operational objectives and work plans and delegated assignments.
Production Team Leader
PCS
04.2013 - 01.2015
- Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Ensured adherence to safety protocols, maintaining an accident-free workplace throughout tenure as Production Team Leader.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Cultivated professional working relationships with peers and supervisors.
- Boosted efficiency by coordinating projects and assignments for 4 team members.
- Oversaw equipment maintenance schedules, ensuring optimal performance of all equipment.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper plant operations.
Education
No Degree - Automotive
Augusta Technical College
Augusta, GAHigh School Diploma -
Hephzibah Comprehensive High School
Hephzibah, GA06-1999
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Management collaboration
- Advanced communication
- Technical communication
- Proficient in Nitro pro, Excell, Word
- Root-cause analysis
- Quality assessment
- Expert in OPIS
- Team collaboration
- Troubleshooting techniques
- Continuous improvement
- Risk management
- Knowledge sharing
- Teamwork and collaboration
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Organizational skills
Timeline
Lead Production Specialist
Nutrien
01.2020 - Current
Production Shift Supervisor
Nutrien/PCS
01.2015 - 01.2020
Production Team Leader
PCS
04.2013 - 01.2015
No Degree - Automotive
Augusta Technical College
High School Diploma -
Hephzibah Comprehensive High School
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