Summary
Overview
Work History
Education
Skills
Timeline
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ALANNA WHITE

Valdosta

Summary

Dynamic and compassionate healthcare professional with a strong foundation in patient care coordination, public health, and relationship development. Seeking a Community Liaison role to connect healthcare providers, patients, and community partners with quality hospice and palliative care. Committed to educational outreach, community collaboration, and improving access to essential services across South Georgia.

Overview

8
8
years of professional experience

Work History

Customer Experience Specialist (DME & Oxygen Therapy)

Barnes Healthcare Services
04.2025 - Current
  • Serve as the frontline liaison for patients, caregivers, physicians, and home health partners in the delivery and education of respiratory and medical equipment
  • Coordinate oxygen therapy setups and ensure compliance with medical protocols, fostering a smooth care transition for patients
  • Provide timely issue resolution, demonstrating compassion and professionalism with every interaction
  • Support internal teams by documenting patient interactions and collaborating across service lines

Shift Lead, Hospitality Services

Valdosta Country Club
01.2025 - Current
  • Supervised service team operations, ensuring smooth delivery of private events and member experiences
  • Collaborated with event planners and departments to support logistics and communication for on-site functions
  • Upsold premium offerings to members and guests, enhancing revenue and satisfaction
  • Led conflict resolution and quality control efforts during high-traffic operations

Server/Headwait

Outback Steakhouse
01.2022 - 01.2024
  • Delivered top-tier guest service and contributed over $750,000 in total sales by combining product knowledge with an engaging customer approach
  • Created a welcoming, attentive experience for each guest, establishing rapport and encouraging repeat visits
  • Trained and mentored new team members, strengthening service delivery across shifts
  • Managed financial transactions, reconciled daily deposits, and supported front-of-house efficiency

Server/Bartender

The 4th Out
10.2017 - 08.2021
  • Provided consistent customer service and accurate handling of financial transactions
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained daily sales logs and supported operational routines
  • Promoted a community-first culture in a local, family-oriented business

Education

Bachelor of Science - Biological Science

University of Georgia
Athens, GA
12-2024

Skills

  • Community & Healthcare Outreach
  • Patient-Centered Communication
  • Relationship & Referral Development
  • Event Support & Public Engagement
  • Conflict Resolution & Customer Service
  • Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Medical Equipment (DME and Oxygen Therapy) Coordination

Timeline

Customer Experience Specialist (DME & Oxygen Therapy)

Barnes Healthcare Services
04.2025 - Current

Shift Lead, Hospitality Services

Valdosta Country Club
01.2025 - Current

Server/Headwait

Outback Steakhouse
01.2022 - 01.2024

Server/Bartender

The 4th Out
10.2017 - 08.2021

Bachelor of Science - Biological Science

University of Georgia

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ALANNA WHITE