Dynamic Shift Leader at Morning Shift Kennesaw, recognized for enhancing team performance and customer satisfaction. Leveraged strong problem-solving skills to resolve issues effectively while maintaining safety protocols. Championed continuous improvement initiatives, fostering a positive workplace culture and ensuring operational excellence through procedures and inventory management.
Overview
1
1
year of professional experience
Work History
Shift Leader
Morning Shift- Charles Rohling
06.2024 - Current
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Certified Nursing Assistant at Clipboard Health / KARE / Shift Med / Shift KeyCertified Nursing Assistant at Clipboard Health / KARE / Shift Med / Shift Key