Summary
Overview
Work History
Education
Skills
References
Timeline
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Alice Hazel

Atlanta

Summary

Dynamic paralegal assistant with a proven track record at Tetteh-Quaye Law Group, excelling in client management and legal research. Enhanced scheduling efficiency and maintained data integrity, showcasing strong attention to detail and problem-solving skills. Adept at streamlining processes, contributing to improved office operations and client satisfaction.

Overview

4
4
years of professional experience

Work History

Paralegal Assistant

Tetteh-Quaye Law Group
Accra
05.2022 - Current
  • Streamlined calendar organization for clients, enhancing scheduling efficiency.
  • Managed high call volumes and prepared mailings to support office operations.
  • Updated client information in firm's database, ensuring data accuracy and integrity.
  • Coordinated travel arrangements and scheduled appointments for lawyers to optimize workflow.

Debt Collector

Paramount Staffing
Atlant
04.2021 - 06.2025
  • Streamlined debt recovery processes via effective management of customer accounts.
  • Evaluated customer financial situations to identify hardship cases needing special consideration.
  • Implemented alternative repayment options for customers facing financial difficulties.

Education

Associate of Applied Science - Criminal Justice

Westwood College
Atlanta,GA
07-2014

Skills

  • Data entry
  • Client management
  • Legal research
  • Document drafting
  • Database management
  • Customer relationship management
  • Telephone communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Conflict resolution

References

References available upon request.

Timeline

Paralegal Assistant

Tetteh-Quaye Law Group
05.2022 - Current

Debt Collector

Paramount Staffing
04.2021 - 06.2025

Associate of Applied Science - Criminal Justice

Westwood College

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Alice Hazel