Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alyssa Connolly

Canton

Summary

Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Shipt
05.2020 - 07.2021
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Pet Care Specialist

PetSmart
09.2017 - 08.2019
  • Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
  • Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
  • Managed scheduling effectively to accommodate multiple appointments while ensuring adequate attention was given to each pet's needs throughout the day.
  • Increased customer satisfaction through timely communication about their pets'' status and activities.

Server

IHOP
08.2014 - 10.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bradford Area High School
Bradford, PA

Skills

  • Customer service
  • Verbal and written communication
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills

Interests

  • Participating in local clean-up initiatives
  • Outdoor Recreation
  • Volunteering at local animal shelters and rescue organizations
  • Regularly practice mindfulness and meditation for overall wellness
  • Personal Development and Self-Improvement

Timeline

Personal Shopper

Shipt
05.2020 - 07.2021

Pet Care Specialist

PetSmart
09.2017 - 08.2019

Server

IHOP
08.2014 - 10.2017

Bradford Area High School

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Alyssa Connolly