Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Ferguson

Columbus

Summary

Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Good organizational and time management abilities. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.

Overview

10
10
years of professional experience

Work History

Personal Shopper

Walmart
01.2021 - 01.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Driver

O'Reilly Auto Parts
08.2020 - 01.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Cashier

Texaco
01.2016 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Food Service Worker

Burger King
02.2012 - 09.2015
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

Associate of Applied Science - Criminal Justice

Chattahoochee Valley Community College
Phenix City, AL
08-2021

Certificate - Medical Billing And Coding

Virginia College
Columbus, GA
06-2018

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Online order processing

Timeline

Personal Shopper

Walmart
01.2021 - 01.2022

Driver

O'Reilly Auto Parts
08.2020 - 01.2021

Cashier

Texaco
01.2016 - 12.2017

Food Service Worker

Burger King
02.2012 - 09.2015

Associate of Applied Science - Criminal Justice

Chattahoochee Valley Community College

Certificate - Medical Billing And Coding

Virginia College

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Amanda Ferguson