Amberleigh Roquemore
Peachtree Corners
Summary
Driven, hard working individual with 6 years of customer service. Experience in creating a positive work culture, while listening to staff and customer needs to ensure longevity of staff turnover. Procient in Google Drive, Docs and Sheets as well as Microsoft. Adaptable and fast-learner who is willing to take on a challenge.
Overview
5
5
years of professional experience
Work History
Program Director
Brain Balance Achievement Centers Of Suwanee
09.2022 - 11.2023
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Create and oversee each student’s personalized program.
- Provide monthly progress conferences for parents
- Perform initial assessments on program candidates
Lead Sensorimotor/Cognitive Coach
Brain Balance Achievement Centers Of Roswell
06.2021 - 09.2022
- Worked with clients 4-23 years of age work through a personalized program catered to their specific needs
- Oversaw initial assessments which determine the longevity of the program for each client
- Handled financial documents to ensure no discrepancies were made
- Supervised coaches and ensured that each coach felt confident in their training
- Supervised client's charts to ensure they were getting the proper programming to help them improve cognitive/functional skills
- Collaborated with Directors to ensure programming is running smoothly
- Created a fun and safe working environment for everyone to feel welcomed
Sales Associate
Belk Department Store
06.2018 - 05.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Quoted prices, credit terms and other bid specifications.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA12.2024
Skills
- Financial Management
- Business Administration
- Google Drive
- Daily Production Reports
- Staff Management
- Strategic Planning
- Business Goals
- Arranging Paperwork
- Scheduling and Coordination
- Behavior Redirection
- Employee Relationships
- Inquiry Requests
Timeline
Program Director
Brain Balance Achievement Centers Of Suwanee
09.2022 - 11.2023
Lead Sensorimotor/Cognitive Coach
Brain Balance Achievement Centers Of Roswell
06.2021 - 09.2022
Sales Associate
Belk Department Store
06.2018 - 05.2021
Bachelor of Science - Psychology
Georgia Southern University
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