Andrea D. Lawson
Stone Mountain
Summary
Im an excellent Customer Service Communicator and Detail Organizer, seeking a leadership position in a growing, innovative and challenging company where I can expand my skills, learning new techniques and to also display my effective problem solving, creative organizational, and team building skills.
Overview
15
15
years of professional experience
Work History
ADMINISTRATOR II
FedEx Ground
01.2019 - Current
- Performing clerical and administration functions for all hub and station operational areas, including linehaul, quality assurance and customer service
Optical Technician
GlassesUSA
College Park, GA
02.2023 - 02.2025
- As an Inspector: I Inspected glasses to ensure lenses met prescribed specifications and quality standards.
- As a fitter: I visually Inspected lenses for scratches and imperfections to ensure quality standards and mounted 30 frames per hour while maintaining precision and speed.
OPTICAL TECHNICIAN
National Vision
Atlanta, Ga
09.2014 - 05.2019
- Responsible for cutting, polishing, and grinding lenses for prescription glasses and also inspecting complete orders FIC certified
COSMETOLOGY EDUCATOR
Fades and Bangs Global Educator
01.2018 - 02.2019
- As a Cosmetology Educator I taught a class of 25 students the foundational principles and technical techniques of various cosmetology practices such as skin care, hair cutting, styling and coloring, makeup and nails
SALON MANAGER
Ramsey Salon
04.2010 - 08.2016
- My responsibilities included hiring, training, and coaching salon staff
- Creating work schedules for employees
- Inventorying salon supplies and reordering as needed
- Resolving clients complaints
- Ensuring excellent customer service
- Preforming salon services as needed
- And ensuring the salon environment meets cleanliness and hygiene standards
Education
COSMETOLOGY & TRICHOLOGY LICENSED -
ProWay Hair School
Stone Mountain, GA01.2006
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
University of New Orleans
New Orleans, LOUISIANA05.2000
HIGH SCHOOL DIPLOMA -
Fortier
New Orleans, LOUISIANA05.1992
Skills
- Customer Service Excellence
- Team Building
- Leadership
- Proficient in Microsoft Outlook
- Proficient in Microsoft Word
- Proficient in Microsoft Access
- Excellent Oral Communication
- Excellent Writing Communication
- Educator
Timeline
Optical Technician
GlassesUSA
02.2023 - 02.2025
ADMINISTRATOR II
FedEx Ground
01.2019 - Current
COSMETOLOGY EDUCATOR
Fades and Bangs Global Educator
01.2018 - 02.2019
OPTICAL TECHNICIAN
National Vision
09.2014 - 05.2019
SALON MANAGER
Ramsey Salon
04.2010 - 08.2016
COSMETOLOGY & TRICHOLOGY LICENSED -
ProWay Hair School
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
University of New Orleans
HIGH SCHOOL DIPLOMA -
Fortier