Ashley Langlois
Oxford
Summary
Customer-focused professional with extensive experience in restaurant service and proven leadership in operations. Demonstrates strong multitasking abilities and a commitment to enhancing team performance. Known for fostering positive customer interactions and driving operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager
Forge-Rx
Winder
01.2024 - Current
- Oversee day-to-day operations and staff for a busy fitness facility
- Resolve member issues with professionalism and efficiency
- Handle scheduling, onboarding, and team support
- Provide consistent, high-quality customer service in a fast-paced environment
Front Desk & Child Care
Forge-Rx
Winder
02.2023 - 01.2024
- Oversee day-to-day operations and staff for a busy fitness facility
- Resolve member issues with professionalism and efficiency
- Handle scheduling, onboarding, and team support
- Provide consistent, high-quality customer service in a fast-paced environment
Server / Bartender
Buckhead Pizza Co.
Buford
01.2010 - 01.2011
- Took and served orders, mixed cocktails, and managed tabs
- Balanced multiple tables in a high-traffic setting with strong attention to guest experience
- Maintained a clean and efficient bar and dining area
Server
Cheeky Taqueria
Suwanee
01.2009 - 01.2010
- Delivered fast, friendly service with a focus on guest satisfaction
- Maintained detailed knowledge of menu items and upsold specials
Hostess / Server / To-Go Specialist
Wild Wing Café
Suwanee
01.2008 - 01.2010
- Greeted and seated guests, managed waitlists, and handled high-volume shifts
- Assisted with takeout and to-go orders with speed and accuracy
Server
Taco Mac (Mall of GA)
Buford
01.2007 - 01.2008
- Worked in a team-oriented environment and handled large sections
- Prioritized guest needs while managing high-turnover dining hours
Hostess / Server
Longhorn Steakhouse
Gainesville
01.2005 - 01.2007
Hostess / Server
The Derby
Sugar Hill
01.2003 - 01.2005
Education
GED -
Skills
- Bartending
- Restaurant service
- POS systems
- Customer service
- Conflict resolution
- Multitasking
- Upselling
- Guest engagement
- Team leadership
- Training
- Event planning
- Operational support
- Staff management
Certification
None currently, but willing to obtain Food Handler and Alcohol Serving Permits as needed.
Timeline
Manager
Forge-Rx
01.2024 - Current
Front Desk & Child Care
Forge-Rx
02.2023 - 01.2024
Server / Bartender
Buckhead Pizza Co.
01.2010 - 01.2011
Server
Cheeky Taqueria
01.2009 - 01.2010
Hostess / Server / To-Go Specialist
Wild Wing Café
01.2008 - 01.2010
Server
Taco Mac (Mall of GA)
01.2007 - 01.2008
Hostess / Server
Longhorn Steakhouse
01.2005 - 01.2007
Hostess / Server
The Derby
01.2003 - 01.2005
GED -
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