Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belmin Mrkic

Lawrenceville

Summary

Motivated and friendly high school graduate seeking a customer service position where I can use strong communication, organization, and teamwork skills to provide excellent service and support customers.

With strong communication and problem-solving skills. Will be providing accurate information to enhance customer satisfaction and resolves complaints efficiently. Committed to teamwork and positive customer interactions to drive client loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Publix
Lawrenceville, GA
08.2025 - Current
  • Assisted customers with inquiries, providing accurate information to enhance overall satisfaction.
  • Resolved customer complaints efficiently, ensuring positive experiences and fostering loyalty.
  • Maintained product knowledge to assist in upselling and cross-selling initiatives effectively.
  • Processed transactions accurately using point-of-sale systems to ensure smooth operations.
  • Customer service and communication
  • Cash handling/math solving
  • Teamwork and collaboration
  • Time management

Education

High School Diploma -

Central Gwinnett High School
Lawrenceville, GA
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Microsoft Office/ Google Docs
  • Bilingual (Bosnian)
  • Positive attitude
  • Fast learner

Languages

Serbian
Full Professional
Croatian
Full Professional

Timeline

Customer Service Representative

Publix
08.2025 - Current

High School Diploma -

Central Gwinnett High School
Belmin Mrkic