Benisha Philmore
Bainbridge
Summary
Expertise in cleaning, maintaining and setting up lab equipment. Performs both technical and non-technical procedures. Committed to safely handling specimens and working according to set protocols. Skilled sterile processing professional with strong expertise in decontamination, sterilization, and surgical instrument management. Proven ability to lead teams, drive process improvements, and ensure compliance with industry standards. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Reliable and results-driven with commitment to maintaining high standards in sterile processing.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Traveling Sterile Processing Tech II
Cross Country Nurses
01.2018 - Current
- Managed and coordinated the daily operations of a sterile processing department, including scheduling staff and assigning duties.
- Performed quality assurance checks to ensure that all instruments were properly sterilized and maintained.
- Developed and implemented policies and procedures for decontamination, cleaning, packaging, sterilization, storage, distribution and inventory control of sterile supplies.
- Monitored compliance with safety protocols such as proper gowning techniques, hand washing practices, biohazardous waste disposal regulations.
- Maintained accurate records of all sterility processes performed by monitoring logs and tracking systems.
- Ensured proper sterilization of delicate surgical tools by implementing a thorough inspection process prior to release for use in the operating room.
- Initiated staff cross-training programs to increase versatility among team members while reducing potential bottlenecks in workflow productivity during peak periods or absences.
- Improved sterile processing department efficiency by implementing streamlined workflows and procedures.
Sterile Processing Technician II/Robotic Liaison
Tallahassee Memorial Hospital
09.2015 - 12.2017
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Ensured compliance with safety guidelines in accordance with OSHA regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Patient Account Specialist
Tallahassee Memorial Hospital
06.2013 - 09.2015
- Analyzed accounts for accuracy of coding and billing procedures.
- Researched discrepancies in accounts to ensure accurate payments.
- Processed incoming payments from patients and insurance companies.
- Assisted with the preparation of financial statements for patients.
- Maintained high levels of data accuracy with meticulous attention to detail in processing insurance claims and updating patient records.
- Collaborated with interdisciplinary teams to optimize billing procedures and ensure timely reimbursements from insurance providers.
- Promoted a culture of continuous improvement within the Patient Accounts team by participating in regular staff meetings, offering constructive feedback on department processes, systems, tools for achieving objectives more effectively.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Prepared reports detailing billing actions, flags and other key information.
Assistant Manager, Shift Lead, Cashier
Zaxby's
09.2011 - 04.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
No Degree - Central Sterile Procoessing
Tallahassee Community College
Tallahassee, FL09.2015
Skills
- Leadership/Management
- Customer Service
- Organizational Improvement
- Infection-control practices
- Surgical Instrument Knowledge
- Team Leadership Qualities
- Documentation and Recordkeeping
- Budgeting and financial management
- Process improvement strategies
- Quality Assurance Management
- Project management experience
- Continuous Learning Attitude
- Sterile Technique Expertise
Certification
- CRCST - Certified Board of Sterile Processing Department - 09/2015
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Traveling Sterile Processing Tech II
Cross Country Nurses
01.2018 - Current
Sterile Processing Technician II/Robotic Liaison
Tallahassee Memorial Hospital
09.2015 - 12.2017
Patient Account Specialist
Tallahassee Memorial Hospital
06.2013 - 09.2015
Assistant Manager, Shift Lead, Cashier
Zaxby's
09.2011 - 04.2016
No Degree - Central Sterile Procoessing
Tallahassee Community College
- CRCST - Certified Board of Sterile Processing Department - 09/2015
- CPR/AED Certification
- Basic Life Support Certification (BLS)
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