Alanna Ingram

• Supervised daily operations and ensured high-quality care for all dogs in facility.
• Trained and mentored new team members on safety protocols and customer service standards.
• Coordinated scheduling of staff shifts to optimize workforce efficiency and coverage.
• Developed positive relationships with pet owners, enhancing customer satisfaction and loyalty.
• Monitored dog behavior to ensure safety and well-being during playtime activities.
• Assisted in maintaining cleanliness and organization of facility to meet health standards.
• Collaborated with management to create engaging enrichment programs for dogs in care.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
• Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
• Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
• Followed pet care instructions for dietary needs and medication regimens.
• Educated visitors and staff on proper animal care and handling.

• Performed thorough bathing and grooming for various dog breeds, ensuring cleanliness and comfort.
• Maintained equipment and supplies, ensuring readiness for daily operations and enhancing workflow efficiency.
• Trained new staff on proper bathing techniques and safety protocols, fostering a collaborative team environment.
• Implemented improved grooming processes that enhanced service quality and reduced bathing time.
• Monitored dog behavior during baths, addressing any issues to ensure safety and well-being.
• Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Kept cages, kennels, play yards, and grooming areas neat and clean.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of work area to ensure a positive dining experience.
• Assisted in training new cashiers on operational procedures and best practices.
• Monitored inventory levels and reported discrepancies to management for timely replenishment.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.

• Prepared high-quality grilled items following established recipes and standards.
• Maintained cleanliness and organization of grill station to ensure food safety compliance.
• Trained new team members on grill cooking techniques and operational procedures.
• Monitored inventory levels, assisting in stock management for efficient kitchen operations.
• Maintained clean, organized grill stations for hygienic, orderly food preparation.
• Cleaned and maintained kitchen equipment regularly.
• Followed recipes and kitchen procedures for consistent food quality, presentation and standards.

This position was only short lived due to me not meeting age requirements set by the school system. Although this position only lasted a few months, I had the opportunity to lead my team to win games for summer matches. I also learned how to lead a group of girls of different ages and personality types as well as...

• Developed and implemented training programs to enhance player skills and team dynamics.
• Analyzed game footage to identify areas for improvement and adjust strategies accordingly.
• Mentored junior coaches, providing guidance on practice planning and athlete development.
• Coordinated team logistics, including scheduling practices, tournaments, and travel arrangements.
• Led workshops focused on advanced coaching techniques and sportsmanship principles for staff development.
• Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
• Streamlined communication between players, parents, and staff through the use of online platforms and regular meetings.
• Conducted comprehensive post-match analyses to identify areas for improvement, driving team's development.
• Boosted players' physical fitness levels with customized conditioning programs.
• Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
• Prepared athletes for special competitions and tournaments.

This was more like a camp setting so the training wasn't to the same level as a school coach.

• Provided guidance and mentorship to volleyball athletes to help reach full potential.
• Collaborated with fellow coaches to share best practices, leading to overall program improvement.
• Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
• Created positive and encouraging environment to motivate athletes to give best efforts.
• Worked individually with players when struggling to enhancer confidence and strengthen court skills.
• Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.