Cashunda Wingfield
Jonesboro
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
Jonesboro
11.2010 - Current
- Processed prescription orders using pharmacy management software to ensure accuracy and minimize errors.
- Provided education to patients on proper medication usage and potential side effects to promote safe medication practices.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Ensured compliance with state and federal pharmacy regulations during operations.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained inventory levels by tracking medication stock and ordering supplies.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Trained new pharmacy technicians on procedures and best practices for workflow.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Streamlined cash register transactions and resolved customer inquiries to enhance service efficiency.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Entered patient profile information into computer systems accurately and completely.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Commercial Driver
AutoZone
Jonesboro
07.2007 - 05.2009
- Delivered products to AutoZone locations, ensuring timely and accurate service.
- Ensured compliance with safety regulations during all driving activities.
- Conducted pre-trip inspections to maintain vehicle safety and performance.
- Loaded and unloaded merchandise while following proper handling procedures.
- Provided customer service and addressed inquiries, enhancing customer satisfaction.
Zaxby’s
Shift manager
McDonough
01.2004 - 09.2006
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available.
Education
License - Pharmacy
Everest Institute
Jonesboro , GA 05.2010 - 11.2010
Skills
- Medication dispensing
- Prescription processing
- Pharmacy inventory management
- Compounding techniques
- Patient education
- Regulatory compliance
- Data entry
- Claims processing
- Data entry accuracy
- Point of sale systems proficiency
- Safety protocol adherence
- Team training
- Multitasking and organization
- Customer relationship management
- Customer service
- Problem solving
- Data entry
- Customer service
- Data entry
Certification
- Pharmacy license
- Certified Pharmacy Technician
References
References available upon request.
Timeline
Certified Pharmacy Technician
CVS Pharmacy
11.2010 - Current
License - Pharmacy
Everest Institute
05.2010 - 11.2010
Commercial Driver
AutoZone
07.2007 - 05.2009
Zaxby’s
Shift manager
01.2004 - 09.2006