Christopher Hightower
Atlanta,GA
Summary
Sales professional prepared for leadership with strong focus on achieving results and fostering team collaboration. Proven track record in driving sales growth, managing client relationships, and adapting to changing market dynamics. Skilled in strategic planning, customer service, and team development, ensuring reliability and flexibility in high-pressure environments. Recognized for strong communication, problem-solving abilities, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Open Mind Center
07.2024 - Current
- Assisted in managing daily sales operations to enhance customer experience and satisfaction
- Responsible for speaking/acting on behalf of business owner when resolving customer inquiries and complaints, enhancing loyalty and retention rates
- Coordinated training for new team of staff involving store rules and procedures, improving product knowledge and sales techniques, better in-store/telephone etiquette, etc.
- Monitored team performance metrics, providing feedback to encourage continuous improvement and accountability
- Analyzed sales data to identify trends, informing strategic decisions and inventory management
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency
- Participated in marketing promotional events, enhancing brand visibility and customer engagement both in store and online
- Maintained a clean and organized store, on the front sales floor and in the employee work spaces, contributing to a positive environment
Property Photographer/Videographer
Fast Property Photos Inc.
06.2022 - 03.2024
- Captured high-quality images of residential and commercial properties for marketing purposes
- Collaborated with real estate agents to understand specific client requirements and preferences, creating lasting relationships
- Managed scheduling and logistics for photo shoots, ensuring timely delivery of services to clients
- Trained junior photographers on best practices in composition, lighting, and editing techniques
Sales Associate
Dick's Sporting Goods, Inc
08.2019 - 08.2021
- Assisted customers in product selection and provided detailed product information
- Managed inventory levels, ensuring accurate stock availability and timely replenishment
- Processed transactions efficiently using point-of-sale systems to enhance customer experience
- Collaborated with team members to achieve sales goals through effective communication
Photography Cast Member
Cherry Hill Programs
03.2018 - 04.2018
- Engaged guests in a friendly manner, enhancing overall visitor experience
- Assisted in coordinating holiday events, ensuring seamless operations and guest satisfaction
- Maintained cleanliness and organization of event areas, promoting safety and efficiency
- Developed strategies to manage crowd flow during peak times, improving guest interactions
Education
Bachelor of Fine Arts - Film & Television
Lynn University
Boca Raton, FL05-2022
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Sales performance reporting
- Social media marketing
- Analytical problem solver
Accomplishments
- Implemented QR code review system, growing new customer base
- Trained and supervised team of 5 employees
- Processed cash, credit, and checks, maintaining 99% accuracy to minimize end-of-day balancing errors
- Monitored and processed store finances, such as preparing and delivering bank deposits semiweekly
- Used Microsoft Excel to develop inventory tracking spreadsheets
Timeline
Sales Associate
The Open Mind Center
07.2024 - Current
Property Photographer/Videographer
Fast Property Photos Inc.
06.2022 - 03.2024
Sales Associate
Dick's Sporting Goods, Inc
08.2019 - 08.2021
Photography Cast Member
Cherry Hill Programs
03.2018 - 04.2018
Bachelor of Fine Arts - Film & Television
Lynn University