Cody Tuohy
Douglasville
Summary
Results-driven professional with strong critical thinking and communication skills. Achieved consistent high performance evaluations while mentoring junior staff and improving team coordination during high-volume periods. Committed to fostering a collaborative and effective workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Communications Training Officer
Douglas County E911
03.2022 - Current
- Mentored junior staff in best practices for effective communication in high-pressure situations.
- Provided coaching and mentoring to employees.
- Achieved consistently high performance evaluations due to exceptional communication skills and attention to detail in information gathering tasks.
- Improved team coordination with clear, concise communication during high-volume call periods.
- Attained the position of Training officer within 2 years of employment.
- Attained the Position of Operator II within 8 months of employment.
- Enhanced communication skills through rigorous training, preparing for high-stress emergency situations.
- Acted as interim supervisor during a position vacancy.
Education
Associate of Arts - Criminal Justice
Georgia Highlands College
Rome, GA12-2021
High School Diploma -
Robert S Alexander High School
Douglasville05-2019
Skills
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Critical thinking
- Active listening
- Decision-making
- Verbal and written communication
- Documentation and recordkeeping
- Conflict resolution
- Goal setting
- Professionalism
- Adaptability
- Staff development
- Assignment delegation
Accomplishments
Douglas County E911 Operator of the Year (2024)
Certification
Certified Communications Training Officer
Certified EMD (Emergency Medical Dispatcher)
POST Certified
CPR Certified
Timeline
Communications Training Officer
Douglas County E911
03.2022 - Current
Associate of Arts - Criminal Justice
Georgia Highlands College
High School Diploma -
Robert S Alexander High School