CORETTA CLIFTON
Stone Mountain
Summary
Accomplished professional with a proven track record in efficiently managing administrative tasks and delivering exceptional support to ensure smooth office operations. Consistently surpassing customer service expectations and maintaining high satisfaction scores. Highly skilled in multitasking, problem-solving, and cultivating positive relationships with clients and team members to drive organizational success.
Overview
2
2
years of professional experience
Work History
Sales and Service Associate
Goodwill of North Georgia
02.2023 - Current
- Provided customer service by greeting, assisting, and thanking customers, resulting in high customer satisfaction scores and increased repeat business
- Operated cash register accurately, processed hundreds of transactions, and maintained a balanced cash drawer, ensuring accurate financial transactions and minimal discrepancies
- Utilized strong math skills to finalize transactions, calculate change, and ring up purchases, ensuring error-free transactions and customer satisfaction
- Demonstrated attention to detail by stocking shelves, wrapping breakable items, and bagging purchases to prevent breakage, contributing to a positive customer shopping experience
Administrative Assistant
I Will Survive Inc.
10.2024 - 12.2024
- Developed and maintained spreadsheets
- Volunteered to help with special projects of varying degrees of complexity.
Education
Master of Business Administration -
American InterContinental University
Schaumburg, IL02.2019
Skills
- Customer Service Proficiency
- POS System Management
- Customer support
- Product Support Expertise
- Strong problem solver
- Documentation and recordkeeping
- Critical thinking
Careerbreak - Reason
Took time off to complete MBA. Other personal matters.
Timeline
Administrative Assistant
I Will Survive Inc.
10.2024 - 12.2024
Sales and Service Associate
Goodwill of North Georgia
02.2023 - Current
Master of Business Administration -
American InterContinental University