Crystal Tweed
Jefferson
Summary
Experienced remote worker with a strong record in a fast-paced industry. Adaptable and quick learner, consistently retaining and applying essential information. Thrives in both collaborative team environments and independent work. Extensive background in special education, gained through personal involvement with children's participation in the program since their early school years.
Overview
20
20
years of professional experience
Work History
Sales Associate Manager
Boy Scouts of America
02.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
CSR - Customer Service Representative
Ga811
06.2019 - 01.2023
- I worked as a CSR
- Helped contractors get dig permits and check status's of those permits
- We also made same permits for residential properties and explained to homeowners why there were permits on there property
CSR - Customer Service Representative
Williams-Sonoma, Inc.
01.2018 - 06.2019
- I helped customers with online ordering and orders that had already been placed
Certified Medical Assistant (CMA)
Pro temps medical staffing
01.2005 - 05.2008
- I did one on one care for patients and also was a floater for the hospitals one on one care needs
- This gave me the ability to work on different floors with patients of different levels of needs
Education
Some college - Health Science
A-B Tech
Asheville, NCSkills
Working with a variety of people from sales to dealing with hard situations from time to time
Timeline
Sales Associate Manager
Boy Scouts of America
02.2025 - Current
CSR - Customer Service Representative
Ga811
06.2019 - 01.2023
CSR - Customer Service Representative
Williams-Sonoma, Inc.
01.2018 - 06.2019
Certified Medical Assistant (CMA)
Pro temps medical staffing
01.2005 - 05.2008
Some college - Health Science
A-B Tech
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