Damari Whitehead
Augusta,GA
Summary
Excelled in roles requiring active listening and proficient use of pallet jacks, achieving significant productivity boosts. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dollar General
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Freight Handler
A &A Trucking Transport And Logistics
01.2022 - 03.2024
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Dollar General
01.2023 - Current
Freight Handler
A &A Trucking Transport And Logistics
01.2022 - 03.2024
High School Diploma -
Hephzibah High School
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