Danielle Beaty
Atlanta
Summary
Dedicated Shuttle Bus Driver & Dispatcher with over 5 years of experience in transportation and customer service. Demonstrated ability to ensure guest safety and satisfaction by effectively dispatching teams and conducting thorough vehicle inspections. Proven track record of managing diverse responsibilities, streamlining operations, and enhancing service quality. Committed to bringing exceptional organizational and communication skills to meet the demands of dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
The Parking Spot 1
East Point, Ga
08.2021 - 02.2026
- Transport guests safely from the facility to the airport, ensuring a high standard of passenger care, including baggage assistance and thorough pre-trip and post-trip inspections.
- Orchestrate a team of 5-7 shuttle drivers to guarantee timely and safe arrivals at the airport, enhancing overall guest satisfaction.
- Address and resolve any concerns or safety issues reported by shuttle drivers, fostering a cooperative team environment.
Order Processing Agent
OPA
Alpharetta, GA
04.2018 - 08.2021
- Process pre-payments for numerous cellular phone service providers, ensuring accuracy and efficiency in transactions.
- Assist clients with their prepaid cellular service payments, providing a high level of customer support and satisfaction.
- Safeguard customer credit card information and confidential data, maintaining strict compliance with security protocols.
Material Handler
PVH Distribution
02.2016 - 04.2018
- Execute material handling responsibilities with a focus on shipping and receiving duties, optimizing workflow and inventory accuracy.
- Utilize the RH Scanner for efficient stock management, contributing to increased operational efficiency.
- Leverage software experience with AS/400 to facilitate inventory tracking and process improvements.
Certified Nursing Assistant
Affordable Medical Resources
04.2005 - 02.2016
- Deliver extensive in-home patient care, specializing in supporting elderly and disabled individuals.
- Assist patients with daily activities including bathing, dressing, hygiene, and grooming, ensuring a high level of comfort and quality of life.
- Provide personal care with compassion, fostering a nurturing environment for patients.
Education
High School - Basic Studies, Foreign Language, Junior Achievement Program
South Atlanta High School
Atlanta01.2000
Skills
- Transportation coordination
- Employee training
- Tracking of man hours
- Attendance documentation
- Positive communication skills
- Knowledgeable in software
- Records maintenance
- Logistics management
- Dispatcher monitoring
- Dispatch coordination
Certification
CNA
Timeline
Dispatch Supervisor
The Parking Spot 1
08.2021 - 02.2026
Order Processing Agent
OPA
04.2018 - 08.2021
Material Handler
PVH Distribution
02.2016 - 04.2018
Certified Nursing Assistant
Affordable Medical Resources
04.2005 - 02.2016
High School - Basic Studies, Foreign Language, Junior Achievement Program
South Atlanta High School