Dasia Griffin
Peachtree City
Summary
Dynamic and adaptable professional with a proven track record in customer service and team collaboration, demonstrated at Carrabbas and other roles. Excelled in high-pressure environments, significantly enhancing customer satisfaction and team efficiency. Skilled in multitasking and exceptional communication, I bring a professional appearance and a focus on achievements, including boosting fundraising efforts and improving service delivery.
Overview
12
12
years of professional experience
Work History
Host
Carrabbas
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Girl Scout Volunteer
Girl Scouts of Greater Atlanta
04.2013 - Current
- Recognized individual achievements amongst scouts regularly to provide motivation towards continuous improvement.
- Boosted fundraising efforts for local community causes through coordinating events and campaigns alongside other volunteers.
Food Runner
La Hacienda
05.2022 - 05.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Mcintosh High School
201 Walt Banks RoadSkills
- Team collaboration
- Multitasking proficiency
- Customer service
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Professional appearance
Accomplishments
PATH award
Art featured at the board of educatikn
Timeline
Host
Carrabbas
06.2024 - Current
Food Runner
La Hacienda
05.2022 - 05.2024
Girl Scout Volunteer
Girl Scouts of Greater Atlanta
04.2013 - Current
Mcintosh High School
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