DERON SHOWES
Stockbridge
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at AT&T Wireless. Excelled in teamwork and problem-solving, significantly reducing discrepancies and ensuring efficient financial transactions. Demonstrates exceptional customer service and time management skills, fostering repeat business and maintaining high standards in high-stress environments.
Overview
11
11
years of professional experience
Work History
Cabin Experience Agent
Delta Air Lines, Hartsfield Jackson International Airport
10.2024 - Current
- Facilitated communication between Lead and team to improve service of the aircraft.
- Safely search and prepare aircraft ensuring clients have a pleasant and safe experience.
- Identify any abnormalities inside of the cabin so they are properly addressed in a timely manner.
- Coordinated logistics for seamless operations, ensuring client expectations are met.
Sales Associate
AT&T Wireless
01.2020 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Grocery Clerk
Publix
06.2018 - 12.2019
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
Receiving Clerk
Randstad
01.2014 - 05.2018
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
Education
GED -
Georgia Department Of Education
Atlanta, GA05-2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Conflict resolution
- Customer service
- Problem solving
- Team collaboration
- Process improvement
- Adaptability skills
Contact
Stockbridge, GA 30281
Education
Decatur, GA
Timeline
Cabin Experience Agent
Delta Air Lines, Hartsfield Jackson International Airport
10.2024 - Current
Sales Associate
AT&T Wireless
01.2020 - 08.2023
Grocery Clerk
Publix
06.2018 - 12.2019
Receiving Clerk
Randstad
01.2014 - 05.2018
GED -
Georgia Department Of Education
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