Nefertiti Dixon
Douglasville
Summary
Dynamic professional with a proven track record at Delta Airlines, excelling in safety compliance and customer service. Adept at team coordination and employee training, I foster strong relationships and ensure operational excellence. Passionate about achieving organizational goals through effective communication and meticulous inspection procedures.
Overview
21
21
years of professional experience
Work History
Cabin Experience Agent
Delta Airlines
Atlanta
07.2023 - Current
- Guaranteed compliance with global cleaning and safety standards while servicing cabin section of aircraft
Assistant Director
Premiere Scholar Early Learning Center
Atlanta
08.2012 - Current
- Supervised handling of employee relations challenges including grievances, disciplinary actions, and terminations.
- Assisted in developing plans to meet organizational goals and objectives.
- Led monthly meetings with employees and Lead Director to distribute information about upcoming trainings and audits
Leasing Agent Assistant
Lincoln Property
Marietta
08.2008 - 07.2009
- Maintained accurate records of all rental agreements and lease renewals.
- Advised tenants on their rights and obligations under the terms of their respective leases.
- Coordinated move-in and move-out activities with tenants including inspections of units before occupancy or after vacating.
Customer Service Representative
AT&T
Atlanta
03.2004 - 07.2008
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
Education
Associate of Applied Science - Early Childhood Education
Atlanta Technical College
Atlanta, GA05-2011
High School Diploma -
D.M. Therrell High School
Atlanta, GA05-2000
Some College (No Degree) - Business Administration and Management
Albany State University
Albany, GASkills
- Safety compliance
- Customer service
- Inspection procedures
- Team coordination
- Time management
- Employee training
- Special events organization
- Strong communication
- Meeting coordination
Timeline
Cabin Experience Agent
Delta Airlines
07.2023 - Current
Assistant Director
Premiere Scholar Early Learning Center
08.2012 - Current
Leasing Agent Assistant
Lincoln Property
08.2008 - 07.2009
Customer Service Representative
AT&T
03.2004 - 07.2008
Associate of Applied Science - Early Childhood Education
Atlanta Technical College
High School Diploma -
D.M. Therrell High School
Some College (No Degree) - Business Administration and Management
Albany State University
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