Eboney Mckinney
Austell
Summary
Resourceful professional in finance management, known for high productivity and efficient task completion. Experienced professional bringing several years of experience in many fields. Specialized skills include negotiation tactics, account reconciliation, and regulatory compliance. Excel in communication, problem-solving, and time management which ensure outstanding performance in client interactions and financial resolutions.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service / Sales /Collections Agent
AT&T Mobility
06.2020 - 07.2024
- Managed customer accounts to ensure timely collection of outstanding payments.
- Assisted customers in understanding billing statements and payment options.
- Negotiated payment arrangements with customers to resolve account delinquencies.
- Developed and executed strategic sales plans to achieve sales targets in designated territory.
Forklift Operator
Conns Home Plus Warehouse
09.2018 - 04.2020
- Operated forklifts to transport goods within the warehouse efficiently.
- Loaded and unloaded products from delivery trucks accurately and safely.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
PSE Clerk
United States Postal Service, USPS
09.2017 - 08.2018
- Processed incoming and outgoing mail efficiently and accurately.
- Maintained inventory levels for supplies and equipment across the facility.
- Sorted mail by destination to ensure timely delivery to customers.
- Operated postal machinery for processing mail and packages effectively.
Machine operator
Walmart distribution center
09.2015 - 07.2017
- Operated heavy machinery to move and organize inventory
- Observe machine operations to detect any problems or defects in the finished product.
- Use forklift, crane, and manual handling of materials
- Operates machine and instructs line
Education
Technical College System of Georgia
Skills
- Account management
- Payment negotiation
- Billing statement analysis
- Computer Skills (Email , Excel, Word)
- Basic Math and measurements
- Adaptability
- safety awareness
- Teamwork and communication
- Problem solving
Timeline
Customer Service / Sales /Collections Agent
AT&T Mobility
06.2020 - 07.2024
Forklift Operator
Conns Home Plus Warehouse
09.2018 - 04.2020
PSE Clerk
United States Postal Service, USPS
09.2017 - 08.2018
Machine operator
Walmart distribution center
09.2015 - 07.2017
Technical College System of Georgia