Edwina Guanue, BSN, RN.

· Attend team meetings with psychiatrists, therapists, and case managers to discuss patient’s care

· Monitor vitals as needed (e.g, blood pressure, and weight especially for antipsychotics or stimulants)

· Administered medications to patients as prescribed (e.g long-acting antipsychotics like Invega, Haldol Decoanate) and educate patients about their medications/diagnoses

· Monitor patients’ medication adherence and side effects

· Assess walk-in patients with urgent concerns (e.g., worsening symptoms, suicidal ideations, side effects), provide brief interventions and escalate to psychiatrist if necessary

· Triage patients who may need hospitalization or more intensive services

· Act as liaison between patients and providers

· Followed up with patients recently started on new medications

· Call patients who missed their appointments to check in and reschedule

· Lead or participate in quality improvement activities and/or initiatives

· Provide nursing care through telephonic and electronic interactions for patients and families to restore/promote health and to prevent illness/injury.

· Manage the in basket messages as appropriate and triage to physician or others as needed.

· Evaluate emergency situations and initiate appropriate nursing interventions in person/telephonically/electronically

· Bring child and parent to the exam room to take vitals and document symptoms/reason for visit

· Administer age-appropriate screenings (e.g., ASQ, M-CHAT for autism etc.)

· Support pediatrician during exams—comforting child, holding for ear exams, shots, and distracting kids during procedures etc.

· Administered scheduled immunizations and documented them

· Educate parents about developmental milestones, nutrition, fever management, or medication dosing

· Return calls from parents with questions (e.g medication side effects, when to bring child in)

· Process refill requests, school forms, and immunization records

· Perform point of care testing: flu, strep, RSV, urine dipstick etc

· Make follow up calls or schedule referrals

· Provide medication teaching for new prescriptions (e.g inhaler technique or antibiotics)

· Completed Proactive care? encounter and addressed care gaps during the patient encounter

· Monitored electronic messaging and email related to patient and provider requests and inquiries

· Conduct outgoing telephone calls to patients/families requiring follow up care and preventative outreach

· Assess and Triage patients through office visits or electronic interactions

· Evaluated emergency situations and initiate appropriate nurse interventions in the office of telephonically and through KP.org electronic system

· Actively participate as a member of the healthcare team to engage patient families and care givers in the coordination of patient care.

· Accurately documents patient data actions, interventions and responses to treatment according to established policies and guidelines.

*PRN June 2017-August 2018

· Perform mental and physical health checks—monitor mood, behavior, thought patterns, and risk factors

· Administer prescribed medications, monitor for side effects/adverse reactions, and educated patients on their medications

· Build rapport with patients and offered emotional support

· Help facilitate/co-lead therapy groups

· De-escalate situations if a patient became agitated or distressed using therapeutic communication or, if necessary, initiate safety protocols

· Conduct regular safety rounds

· Update family members, if appropriate, and help with psychoeducation

· Participate in interdisciplinary team meetings (with psychiatrists, social workers, therapists) to discuss care plans and updates.

· Help plan discharges or referrals to community services or outpatient programs

· Ensure patients’ rights are respected and advocated for their needs