Emily Oul Ginn
Atlanta,GA
Summary
An enthusiastic applicant eager to contribute to a company's success through hard work, attention to detail, and excellent organizational and communicative skills. Motivated to learn, grow, and excel in all responsibilities and duties. Looking to sink my roots into my next opportunity and truly grow within a company.
Overview
11
11
years of professional experience
Work History
Event Bartender
DLS Events | Buckhead Theatre
11.2024 - Current
- Promote, work, and act in a manner consistent with the mission of Buckhead Theatre
- Prepares and serves drinks to guests in accordance with established standards
- Ensures standard measures are utilized when mixing and pouring drinks
- Manages and maintains the quality, consistency, and portion controls for all dispensed drinks
- Maintains current knowledge of drink recipes, service techniques and bar terminology
- Processes guest's payments, using proper accounting and cash handling, adhering to all revenue handling policies and procedures
- Ensures attractive, consistent, presentation of beverages
- Provides timely and courteous follow – through on all client, guest, and team member requests
- Maintain proper inventory stock/PAR of all products and supplies needed for service in assigned stations
- Maintain a safe and clean environment for guests and fellow associates
- Adheres to and maintains standards for guest interactions
- Keeps accurate logs of inventory and consumption
Practice Liaison
Craniofacial Pain & Dental Sleep Center of Georgia
07.2023 - 02.2024
- Company Overview: Atlanta, USA
- Develop and maintain relationships with key medical professionals and organizations
- Provide exceptional customer service to physicians and other medical professionals
- Assist with marketing efforts, including creating and managing promotional materials
- Organize and coordinate medical conferences and events
- Work closely with doctors partners to maintain the happiness of our mutual patients
- Maintaining a detailed database of contacts and outreach activities
Restaurant General Manager
10 Degrees South
11.2016 - 05.2023
- Delegated daily operations to ensure smooth service and customer satisfaction
- Supervised recruitment and training processes for new staff members
- Presented effective resolutions to financial and inter-employee challenges
- Enhanced operational and financial performance via expense optimization and budget maintenance
- Single-handedly coordinated dinner events for VIP clients
- Produced comprehensive nightly reports including sales figures, inventory status, and customer feedback for upper management
Server
Ru San's
04.2014 - 09.2016
- Delivered quality service by providing guests a inviting and hospitable environment
- Assisted guests in making menu choices in an informative and helpful manner
- Served all food courses and beverages in a timely manner
- Worked together with co-workers to ensure productive collaborations
- Accurately totaled, processed and collected payments from guests using the point-of-sale system
Cashier
China Cafe Waikiki
04.2014 - 09.2016
- Operated all aspects of the register, including cash and card transactions
- Assisted with customer requests and inquiries
- Kept track of transactions and noted any discrepancies
- Processed product exchanges or returns
- Maintained an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift
Education
Psychology
Georgia Perimeter College
06.2014
High School Diploma -
Luella High School
05.2011
Skills
- Interpersonal Communication Skills
- POS System Operations
- Customer Service Excellence
- Deadline Oriented
- Highly Organized
- Highly Detailed
- Record-Keeping
Certifications
- ServSafe Manager Certificate July 2022
- TIPS On-Premise Alcohol Server Training Certificate November 2024
Timeline
Event Bartender
DLS Events | Buckhead Theatre
11.2024 - Current
Practice Liaison
Craniofacial Pain & Dental Sleep Center of Georgia
07.2023 - 02.2024
Restaurant General Manager
10 Degrees South
11.2016 - 05.2023
Cashier
China Cafe Waikiki
04.2014 - 09.2016
Server
Ru San's
04.2014 - 09.2016
Psychology
Georgia Perimeter College
High School Diploma -
Luella High School
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