Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erieona Woods

Conley,GA

Summary

Dynamic customer service professional with experience at City Trends, excelling in enhancing customer satisfaction through active listening and critical thinking. Proven ability to streamline processes and maintain high standards in fast-paced environments, leveraging data entry skills to support operational efficiency and drive sales success.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

City Trends
Stockbridge, GA
03.2025 - 06.2025
  • Assisted customers with inquiries and product selections to enhance overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to meet daily sales targets and improve service delivery standards.
  • Monitored inventory levels, reporting discrepancies to management for timely replenishment actions.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Smoothie Barista

Smoothie King
East Point, GA
11.2023 - 02.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Prepared smoothies and beverages according to standardized recipes for consistent quality.
  • Operated blenders, juicers, and other equipment while adhering to safety protocols.

Loader and Unloader

Fed Ex Ground
Ellenwood, GA
08.2023 - 10.2023
  • Operated loading equipment to efficiently move packages onto delivery trucks.
  • Conducted quality checks to ensure package integrity before loading.
  • Collaborated with team members to optimize loading and unloading processes.
  • Maintained cleanliness and organization of work area for safety compliance.
  • Adhered to safety protocols while handling heavy packages and machinery.
  • Lifted and slid packages pounds on conveyor belts to transport items.

Education

High School Diploma -

Cedar Grove Highschool

Associate of Science -

Savannah State College

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

City Trends
03.2025 - 06.2025

Smoothie Barista

Smoothie King
11.2023 - 02.2024

Loader and Unloader

Fed Ex Ground
08.2023 - 10.2023

High School Diploma -

Cedar Grove Highschool

Associate of Science -

Savannah State College
Erieona Woods