EUN A SEO
Buford
Overview
4
4
years of professional experience
Work History
Account Manager
SO GOOD, LLC
Duluth
01.2019 - 12.2020
- Attended trade shows and conferences as a representative of the company.
- Ensured compliance with industry regulations when dealing with clients.
- Monitored competitor activities in order to stay ahead of the competition.
- Conducted market research to identify potential customers.
Customer Service Manager
Beauty Master
Duluth
01.2017 - 12.2018
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
- Provided exceptional customer service to ensure customer satisfaction.
Skills
- Customer relationship management
- Problem solving
- Microsoft Excel
- Team collaboration
- Microsoft Word, Powerpoint
- Sales forecasting
Timeline
Account Manager
SO GOOD, LLC
01.2019 - 12.2020
Customer Service Manager
Beauty Master
01.2017 - 12.2018