Felicia Quick
Sandy Springs,GA
Summary
Trustworthy experienced mortage loan processor known for maintaining a professional appearance and demeanor. Executes tasks with meticulous attention to detail and a focus on delivering high-quality results. Dependable and quick-learning team player with strong communication and organizational skills, fostering seamless collaboration within the team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Personal Assistant to the Owner
Majestic Mobile Junk Removal LLC
03.2023 - 11.2024
- Performed routine junk hauling tasks.
- Managed correspondence including emails, phone calls and mail.
- Managed extensive office data input tasks.
- Opened new company.
- Gained proficiency in maintenance and compliance software.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Mortgage Loan Processor
Questrock LLC
01.2020 - 11.2021
- Streamlined loan application process.
- Enhanced staff skills through comprehensive Calyx training.
- Acquired complete documentation for loan approvals.
- Coordinated and scheduled property appraisals.
- Streamlined title procurement process.
- Contributed to the administration of diverse loan types including FHA, VA, Conventional, and HELOC.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Set up and completed loan submission packages.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
Car Salesperson
Olympia Auto Sales
01.2018 - 01.2021
- Contributed to choosing inventory through auction processes.
- Maintained detailed financial records efficiently.
- Tag and title work
- Enhanced office efficiency by handling daily operations.
- Achieved regular high-volume car transactions.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Store Manager
Booze Express
01.2015 - 12.2015
- Acquired necessary stock.
- Processed daily cash and check deposits.
- Oversaw staff hiring processes.
- Conducted training sessions for store employees.
- Conducted accuracy checks for cash drawers.
- Managed daily financial deposits.
Server/Bartender/Trainer
My House Restaurant
01.2014 - 12.2015
- Served customers efficiently.
- Guided staff members to enhance their skills.
- Optimized bar and food inventory.
- Launched establishment.
Cashier/Food Preparer
Schlotzsky's Deli
01.2013 - 12.2014
- Maintained a balanced cash drawer.
- Created various food items.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server/Bartender
Tavern @ 74 Bar
01.2007 - 12.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Certified Loan Processor - Mortage Loan Processing
Capstone Institute
Sandy Springs, GA01.2022
20 Hour Safe Act Comprehensive PE - Loan Processing
Capstone Institute
Sandy Springs01.2022
Dental Assisting - Dental Assisting
West Central Technical School
Newnan, GA01.2003
High School -
East Coweta High School
Sharpsburg, GA01.2003
Skills
- Document preparation
- Tech-savviness
- File organization
- Strong work ethic
- Database entry
Certification
20 hr safe act comprehensive PE
Dental assisting
Timeline
Personal Assistant to the Owner
Majestic Mobile Junk Removal LLC
03.2023 - 11.2024
Mortgage Loan Processor
Questrock LLC
01.2020 - 11.2021
Car Salesperson
Olympia Auto Sales
01.2018 - 01.2021
Store Manager
Booze Express
01.2015 - 12.2015
Server/Bartender/Trainer
My House Restaurant
01.2014 - 12.2015
Cashier/Food Preparer
Schlotzsky's Deli
01.2013 - 12.2014
Server/Bartender
Tavern @ 74 Bar
01.2007 - 12.2010
Certified Loan Processor - Mortage Loan Processing
Capstone Institute
20 Hour Safe Act Comprehensive PE - Loan Processing
Capstone Institute
Dental Assisting - Dental Assisting
West Central Technical School
High School -
East Coweta High School
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