Grant Waldo
Carrollton,GA
Summary
Dynamic Shift Leader at Ellianos Coffee with a strong focus on customer service and team leadership. Proven ability to enhance workflow efficiency and train staff effectively. Skilled in cash handling and problem-solving, consistently contributing to process improvements and achieving production goals while fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Ellianos Coffee
10.2023 - Current
- Learned safety protocols and operational procedures to ensure a secure work environment.
- Assisted in training team members on standard operating procedures and best practices.
- Supported inventory management by organizing stock and maintaining cleanliness in work areas.
- Collaborated with team members to meet production goals and maintain workflow efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Contributed to team meetings by sharing insights on process improvements and productivity enhancements.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree - Business Management
University of West Georgia
Carrollton, GA06-2028
High School Diploma -
Bremen High School
Bremen, GA06.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Training assistance
- Customer service management
- Assigning work
- Creative problem solving
- Team supervision
- Staff education and training
Timeline
Shift Leader
Ellianos Coffee
10.2023 - Current
No Degree - Business Management
University of West Georgia
High School Diploma -
Bremen High School
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