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Patient Experience Coordinator

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Dynamic General Dentist with years of extensive experience in delivering comfortable, comprehensive dental care. Expertise ranges from complex surgical extractions,preprosthetic preparation, and implant placements to advanced cosmetic procedures and Adult orthodontics. Successfully managed a private practice, driving growth by integrating cutting-edge technology and improving patient satisfaction through innovative treatments. Ready to leverage unique skills and dedication to enhance patient care in a collaborative environment.

Customer service professional with 4+ years of experience supporting customers in healthcare, insurance, and education environments. Experienced in providing empathetic, clear support related to health and benefits, documenting interactions accurately, and assisting individuals through phone and live chat platforms. Comfortable working independently, managing high-volume requests, and using CRM and internal communication tools to deliver consistent support.

Results-driven operations and leadership professional with a proven track record of optimizing performance, driving efficiency, and delivering measurable business impact. Known for building high-performing teams, fostering accountability, and executing strategies that exceed organizational goals. Committed to inspiring excellence, empowering talent, and creating lasting value for both the organization and its stakeholders.

Offering strong foundation for role in healthcare administration and keen interest in developing within this field. Brings ability to quickly learn and adapt to healthcare operations and patient management systems. Ready to use and develop my communication and organizational skills.

Operations and supply chain leader with 10 years of experience driving data-backed results in global environments. Kellogg MBA with a proven record of leading large teams, managing multimillion-dollar budgets, and delivering measurable improvements in efficiency, cost, and service levels.

Resourceful and experienced worker offering expertise in customer service, sales and point-of-sale knowledge. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Professional office specialist with track record of streamlining administrative processes and supporting operational efficiency. Excellent communication, organizational, and multitasking skills. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and keen attention to detail.

Looking to further learn, grow, and expand knowledge, while increasing skills in the fire and rescue role. Nearly a decade of hands on work has prepared me to meet the demands of this new role with keen attention to detail and unwavering dedication. Using learned customer service skills to build trust with community partners and citizens. Eager to contribute to a team that prioritizes safety, collaboration, and community service.



Accomplished professional with a strong background in client expectation management and proactive problem solving. Demonstrates exceptional skills in quick problem resolution, teamwork, and communication. Adept at scheduling, organisation, prioritisation, and planning. Proficient in persuasive and influential communication, resource allocation, and Microsoft Office. Proven leadership abilities with a focus on team development, strategic planning, performance monitoring, process improvement, and change implementation.

Dependable and motivated professional with a solid foundation in medical reception and terminology, dedicated to driving organizational success. Holds a certificate in medical assisting, encompassing both clinical and clerical skills, demonstrating a commitment to excellence in patient care and administrative support. Proficient in NexGen software and familiar with Epic EMR, prepared to contribute effectively to a dynamic healthcare team while continuously expanding skill sets.

Iyanna Clyburn

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Patient Experience Coordinator

Medical Insurance Representative

Education

High School Diploma -

Bachelor of Science - Practical Nursing

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Patient Experience Coordinator

Medical Insurance Representative

High School Diploma -

Bachelor of Science - Practical Nursing

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