JADASHA ROGERS
Atlanta
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Piedmont Fayetteville Hospital
01.2020 - 02.2022
- - Processed patient admissions, verified billing data, and maintained accurate medical records.
- - Collected financial information, processed co-payments, and supported Medicaid/CMSP applications.
- - Coordinated pre-admission activities while ensuring compliance with HIPAA and healthcare regulations.
- - Managed high-volume data entry with precision, supporting accurate patient information management.
Invoice Research Specialist
Altegra Health
12.2018 - 12.2020
- - Analyzed and updated patient accounts to ensure financial and medical eligibility accuracy.
- - Processed insurance claims, reconciled billing errors, and corrected demographic discrepancies.
- - Performed financial reporting by reconciling 20–30 account transactions weekly.
- - Collaborated with cross-functional teams to resolve discrepancies and improve data accuracy.
Customer Experience Specialist
Bridgeway Hospice
12.2016 - 11.2018
- - Provided frontline support to patients and families, ensuring timely resolution of account and billing issues.
- - Trained and mentored staff in system usage, customer protocols, and data management processes.
- - Performed audits of financial data and maintained compliance with organizational policies.
- - Strengthened collaboration across teams by communicating clearly and effectively in verbal and written formats.
Education
B.S - Healthcare Management
Clayton State University
Skills
- Data Processing & Analysis
- Invoice & Billing Reconciliation
- Medicare/Medicaid Claim Support
- Financial Reporting & Eligibility Verification
- Patient Information Management (EHR/EMR)
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint)
- CRM & Healthcare Software
- Knowledge of SQL/SAS (basic to intermediate)
- Cross-Functional Collaboration & Communication
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
Piedmont Fayetteville Hospital
01.2020 - 02.2022
Invoice Research Specialist
Altegra Health
12.2018 - 12.2020
Customer Experience Specialist
Bridgeway Hospice
12.2016 - 11.2018
B.S - Healthcare Management
Clayton State University