Jaquille Neal
Gay
Summary
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows polices, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
- Communicate in a clear and concise manner to ensure satisfactory customer service
- Manages time and priorities in multi-task environments
- Effective problem solver, able to assess situation and identify solutions
- Microsoft Word / Microsoft PowerPoint / Typing Speed: 25 WPM
Overview
14
14
years of professional experience
Work History
Quality Control X-Ray Technician
Mando America
Hogansville
12.2020 - 02.2025
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Quality Lab Technician
Mando America
Hogansville
12.2020 - 02.2025
- Completed recordkeeping, filing, and data entry duties.
- Performed technical and quality systems audits of laboratory.
- Performed routine preventive maintenance on equipment parts and materials.
- Diagnosed and reported malfunctions of technical equipment.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Performed routine maintenance and calibration on testing equipment.
Inventory Clerk
Deneisha Ingram
Gay
06.2020 - 09.2021
- Completed physical inventory counts each month.
- Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
- Coordinated, collected and maintained vendor and organizational records.
- Conducted regular physical inventories to ensure accuracy of count records.
Quality Control Inspector
Mando America
Hogansville
11.2016 - 12.2020
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Utilizes G-MES 2.0 Global Manufacturing Execution System to report defects and discrepancies
- Run tests, keep records of defects, and analyze products.
- Checks the quality of incoming and outgoing material
Kia's Childcare Service
Self-employeed
Gay
05.2011 - 08.2016
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
Education
Associate of Science - Health Sciences - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2020
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release Of Information
- HIPPA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- BIlling Cycle
- Claim Appeal Process
- Medical Billing Knowledge
Skills
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiologhy
VOLUNTEER EXPERIENCE
New Friendship Baptist Church - Greenville, Ga
- Keep order at entrance of sanctuary and handle all disturbances
- Collects tithes and offerings
Timeline
Quality Control X-Ray Technician
Mando America
12.2020 - 02.2025
Quality Lab Technician
Mando America
12.2020 - 02.2025
Inventory Clerk
Deneisha Ingram
06.2020 - 09.2021
Quality Control Inspector
Mando America
11.2016 - 12.2020
Kia's Childcare Service
Self-employeed
05.2011 - 08.2016
Associate of Science - Health Sciences - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
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