Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Johnson

Pearson

Summary

Highly motivated and results-driven professional with a strong desire to take on new challenges and continuously grow both personally and professionally. Demonstrates a solid work ethic, adaptability, and resilience in fast-paced and ever-changing environments. Possesses exceptional interpersonal and communication skills, allowing for effective collaboration with diverse teams as well as the ability to build positive relationships with clients and colleagues. Proven ability to work independently with minimal supervision while maintaining productivity, organization, and attention to detail. Quick to learn and master new skills, technologies, and processes, with a proactive approach to problem-solving and achieving goals.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Inbound Patient Account Services Coordinator

CVS
01.2025 - Current
  • Coordinated communication between clients and internal teams to ensure service excellence.
  • Managed client inquiries and resolved issues through effective problem-solving techniques.
  • Processed account documentation and maintained accurate client records in the system.

Order Filler

Walmart Distribution
Douglas
05.2016 - 01.2025
  • Filled customer orders accurately and efficiently in a fast-paced environment.
  • Operated warehouse equipment to transport products safely across the facility.
  • Collaborated with team members to maintain organized inventory storage areas.

Administrative Assistant

Tender Years Learning Center
07.2011 - 05.2016
  • Managed daily office operations and ensured smooth communication among staff.
  • Coordinated schedules and appointments for educators and administrative personnel.
  • Assisted in maintaining student records and managing enrollment documentation.

Office Assistant

Atkinson County High School
Pearson
08.2009 - 05.2011
  • Managed daily office operations to support school administrative functions.
  • Coordinated schedules and appointments for faculty and staff meetings.
  • Assisted in maintaining student records and ensuring data accuracy.

Education

Atkinson County High School
Pearson, GA

Associate of Science - Early Childhood Care And Education

Wiregrass Georgia Technical College
Valdosta, GA
08.2014 - 12.2018

Some College (No Degree) - Health Administration

Purdue University
West Lafayette, IN

Skills

  • Claims Processing & Review
  • Data Entry & Record Maintenance
  • Customer Service & Support
  • Handling Difficult Customers
  • Conflict Resolution & De-escalation
  • Creative Problem Solving
  • Customer Account Management
  • Office Administration
  • Remote Work (WAH) Experience
  • Advanced Computer & System Navigation
  • Medical Billing Knowledge
  • Data Confidentiality & Compliance
  • Multitasking & Prioritization
  • Building Customer Trust & Loyalty
  • Complaint & Issue Resolution
  • Verbal & Written Communication
  • Attention to Detail & Accuracy
  • Understanding Customer Needs
  • Time Management
  • Calm & Professional Under Pressure

Timeline

Inbound Patient Account Services Coordinator

CVS
01.2025 - Current

Order Filler

Walmart Distribution
05.2016 - 01.2025

Associate of Science - Early Childhood Care And Education

Wiregrass Georgia Technical College
08.2014 - 12.2018

Administrative Assistant

Tender Years Learning Center
07.2011 - 05.2016

Office Assistant

Atkinson County High School
08.2009 - 05.2011

Atkinson County High School

Some College (No Degree) - Health Administration

Purdue University
Jasmine Johnson