Jeffery (Hunter) Durham
Brinson
Summary
Reliable team player committed to supporting all business needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Parts Counter Lead
Kingline Equipment
09.2024 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Partnered with team to optimize workflow and achieve departmental goals.
Parts Counter Associate / Parts Manager
Tidewater Ag & Construction
01.2023 - 09.2024
- Provided excellent customer service by answering phones promptly and courteously.
- Managed inventory levels for parts, tools, and supplies.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Operated a variety of material handling equipment including forklift trucks.
Parts Counter Associate
Ag-Pro
03.2022 - 12.2022
- Greeted customers upon arrival and provided assistance with parts inquiries.
- Ensured timely processing of orders for parts, accessories, and supplies.
- Created purchase orders for needed items from vendors when necessary.
- Operated forklift safely to move heavy materials around the warehouse.
Parts Counter Associate / Parts Manager
Bridges Equipment
03.2018 - 03.2022
- Managed incoming phone calls, addressing customer inquiries and concerns effectively.
- Successfully identified and retrieved required parts that's needed.
- Generating stock and preseason orders.
- Managed parts department employees' daily assignments.
- Mentored and guided new employees in company procedures.
- Diagnosing and repairing problems with electrical and mechanical systems in the service department. (As needed)
Education
High School Diploma -
Bainbridge High School
Bainbridge, GA05-2017
Skills
- Stock replenishment
- Cash handling experience
- Shipping and receiving
- Returns processing
- Staff Training
- Ordering parts
- Inventory Management
- Problem-solving skills
- Using hand tools and power tools
- Basic mechanical understanding
Timeline
Parts Counter Lead
Kingline Equipment
09.2024 - Current
Parts Counter Associate / Parts Manager
Tidewater Ag & Construction
01.2023 - 09.2024
Parts Counter Associate
Ag-Pro
03.2022 - 12.2022
Parts Counter Associate / Parts Manager
Bridges Equipment
03.2018 - 03.2022
High School Diploma -
Bainbridge High School
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