Jennifer Bonner
Villa Rica
Summary
Pharmacy operations leader with 10+ years of experience overseeing multi-site pharmacy performance, leading large teams, optimizing operational workflows, and driving clinical and financial outcomes. Proven ability to manage district-level initiatives, train and develop teams, ensure compliance, and coordinate cross-functional efforts with various departments and sites. Skilled in change management, process improvement, staffing strategy, and customer experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Supervisor
Publix Pharmacy
Atlanta
02.2022 - Current
- Provide operational leadership for 30+ pharmacy locations, ensuring high performance, consistency, and compliance.
- Support opening, remodels and closures of multiple sites to include inventory management, GDNA inspections, staff placement, & internal collaboration with other departments.
- Support rollout of new processes, technologies, and corporate initiatives; lead store-level adoption and change management.
- Supervise 90+ direct reports; deliver coaching, accountability, evaluations, and development planning.
- Collaborate with store managers and district leadership to elevate service, safety, and efficiency.
- Partner with Procurement, Managed Care, Licensing, & Training for direct line collaboration.
- Drive hiring, strategic staffing, retention, and promotion readiness.
- Ensure operational compliance (i.e. day-to-day workflow, profit driven initiatives), audit readiness (i.e. Medicare, 3rd Party compliance) and regulatory adherence (i.e. GDNA and DEA standards)
- Troubleshoot operational, workflow, inventory, staffing, and systems issues across sites in an ever changing landscape.
- Train and mentor pharmacy staff on medication management and customer service best practices; provide coaching and actionable fixes for subpar service execution.
PRN Pharmacist (Long-Term Care)
PruittHealth
Union City, GA
05.2021 - 03.2022
- Verify unit-dose packaging and individualized medication systems for LTC patients.
- Review electronic and faxed orders for accuracy, contraindications, and formulary rules.
- Collaborate with pharmacy and facility staff to ensure accurate medication delivery.
Pharmacy Manager
Publix Pharmacy
Villa Rica, GA
04.2019 - 02.2022
- Managed daily operations of a high-volume (2800 items/week) pharmacy; prioritized workflow and maintained standards.
- Collaborated with healthcare providers to address patient needs and ensure effective medication use.
- Trained new pharmacists on policy, workflow, systems, initiatives, and P&L fundamentals.
- Optimized financial performance, improved processes, and forecasted staffing needs.
- Ensured clinical accuracy through verification, MTM review, drug-interaction checks, and counseling.
- Maintained regulatory compliance and audit readiness.
Pharmacy Manager
Walgreens / Rite Aid Pharmacy
Bowdon, GA
08.2015 - 04.2019
- Oversaw full pharmacy operations, staffing, scheduling, and workflow.
- Maintained 80%+ MTM completion across all platforms.
- Improved efficiency via inventory optimization and schedule restructuring.
- Sustained OSAT scores above 90% monthly.
- Led immunization programs and off-site clinics; recognized as Top Ancillary Immunizing Pharmacist (FY16).
- Served as District Advisor for 8–10 pharmacies.
- Oversaw full store conversion from Rite Aid to Walgreens.
Staff Pharmacist
Rite Aid Pharmacy
West Georgia
07.2013 - 08.2015
- Supported a 275+ Rx/day pharmacy; optimized workflow and integrated acquired files from local pharmacy closure.
Education
Master of Science - Honors Program
University of West Georgia
CarrolltonPre-Pharmacy Coursework - Honors Program
University of West Georgia
CarrolltonSkills
- Multi-Site Leadership
- Training and Associate Development
- Microsoft Suite Proficient
- Cross-Functional Collaboration
- Inventory Optimization
- Hiring & Performance Management
- Process Implementation
- Customer Service Oriented
- MTM Programs (Outcomes)
Certification
- Registered Pharmacist – Georgia (RPH027251) | 2013–Present
- Immunization Delivery Certification – American Pharmacists Association
- CPR/AED – American Heart Association
- HIPAA & Privacy; Bloodborne Pathogens – Pharmacist’s Letter Training
Timeline
Pharmacy Supervisor
Publix Pharmacy
02.2022 - Current
PRN Pharmacist (Long-Term Care)
PruittHealth
05.2021 - 03.2022
Pharmacy Manager
Publix Pharmacy
04.2019 - 02.2022
Pharmacy Manager
Walgreens / Rite Aid Pharmacy
08.2015 - 04.2019
Staff Pharmacist
Rite Aid Pharmacy
07.2013 - 08.2015
Master of Science - Honors Program
University of West Georgia
Pre-Pharmacy Coursework - Honors Program
University of West Georgia