Summary
Overview
Work History
Education
Skills
INTERNSHIPS
Timeline
Work Availability
Work Preference
Generic

Jermaya Love

Macon

Summary

Dynamic Grocery Team Leader at Publix with a proven track record in enhancing customer satisfaction and team performance. Skilled in data analysis and team building, I successfully implemented merchandising strategies that boosted product visibility and trained staff to deliver exceptional service, fostering a collaborative environment that improved overall efficiency.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Grocery Team Leader

Publix
Macon
06.2023 - Current
  • Executed product filling, maintenance, and rotation for effective merchandising.
  • Ensured high-quality customer service by greeting customers and responding to inquiries.
  • Trained and mentored team members on product knowledge and customer service standards.
  • Managed inventory levels to maintain stock availability and reduce waste.
  • Implemented merchandising strategies to enhance product visibility and appeal.

Coach

Prostyle Volleyball Academy (PSVA)
Warner Robins
11.2022 - 05.2025
  • Delivered year-round training for volleyball players across all age groups and backgrounds.
  • Organized team practices to enhance collaboration and communication among players.
  • Conducted skill assessments to evaluate player development and progress throughout sessions.
  • Engaged youth aged 12 to 18 in team-building activities to enhance collaboration skills.

Team Member

Academy Sports & Outdoors
Tuscaloosa
05.2021 - 12.2022
  • Facilitated positive customer experiences by providing personalized assistance with purchases.
  • Guided customers in merchandise selection, highlighting key product features.
  • Worked closely with team members to enhance efficiency in customer service delivery.
  • Demonstrated a strong commitment to customer satisfaction throughout interactions.

Education

Master of Science - Criminal Justice/Criminology

Georgia Southern University
Statesboro, GA
08.2024 - Current

Bachelor of Arts - Psychology, Organizational Behavior

Wesleyan College
Macon, GA
08.2020 - 05.2025

Skills

  • Data analysis
  • Research methodologies
  • Regulatory compliance
  • Organizational behavior
  • Team building
  • Customer service

INTERNSHIPS

  • The Methodist Home for Children & Youth, Macon GA - Internship
  • January 2024 - April 2024
  • Shadow and observe staff and children with trauma backgrounds.

Timeline

Master of Science - Criminal Justice/Criminology

Georgia Southern University
08.2024 - Current

Grocery Team Leader

Publix
06.2023 - Current

Coach

Prostyle Volleyball Academy (PSVA)
11.2022 - 05.2025

Team Member

Academy Sports & Outdoors
05.2021 - 12.2022

Bachelor of Arts - Psychology, Organizational Behavior

Wesleyan College
08.2020 - 05.2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceTeam Building / Company RetreatsPersonal development programsCompany CultureHealthcare benefits401k matchFlexible work hours

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Jermaya Love