Joshua Lampkin
Augusta
Summary
Hello my name is Joshua Lampkin. I am a passionate and dedicated person, blessed with a unique drive and work ethic that allows me to succeed in any workplace environment. I am an excellent communicator with a desire to solve problems and manage conflict. I completely understand the value of teamwork work and dependability, and if given the opportunity I will be a valuable asset to your department.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Client Support Worker #3
East Central Regional Hospital
Augusta
09.2024 - Current
- Facilitated recovery-based group daily with individual.
- Collaborated with multidisciplinary teams to enhance client support services.
- Provided support for health aide and clinical staff during emergency codes.
- Participated in daily morning reports and treatment team meetings.
- Submitted weekly documentation for groups and general notes for individual's chart.
- Assisted with planning and conducting off-campus outings for individuals in activity therapy.
- Provided support for health aide staff with observation sheets whenever necessary.
- Monitored clients' progress and reported changes to healthcare professionals.
Certified Peer Specialist
Georgia Mental Health Consumer Network
Augusta
05.2023 - Current
- Delivered supportive counseling and coaching to empower clients in navigating emotional challenges.
- Assisted in creating individualized recovery plans for clients with mental health issues.
- Facilitated group sessions on stress management, relapse prevention, and healthy communication to enhance client coping strategies.
- Developed educational materials related to mental health awareness and self-care.
- Performed outreach activities to connect individuals with available community resources.
- Led discussion groups focused on developing problem-solving techniques.
- Actively listened to client concerns without judgment or bias while maintaining confidentiality.
- Assisted individuals in connecting with program resources to ensure ongoing support and treatment access.
Supervisor
Chic-Fil-A
Augusta
12.2023 - 09.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
Augusta
08.2021 - 12.2023
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Managed daily cash intake by counting out registers and tabulating profits.
- Upheld company standards and compliance requirements for operations.
- Coached employees on interactions with customers to drive exceptional service.
Warehouse Manager
Csra Document Solutions
North Augusta
02.2022 - 10.2022
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Maintained knowledge of safety regulations, ensuring compliance to promote a safe working environment.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Organized warehouse layout to optimize space utilization and facilitate high traffic flow.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Managed logistics operations, monitoring incoming deliveries and coordinating dispatch processes.
Education
GED -
Clearfield Job Corps Center
Clearfield, UT06-2005
Some College (No Degree) - Organizational Leadership
Columbia Southern University
Orange Beach, ALSkills
- Client relationship management
- Group facilitation
- Team leadership
- Workforce direction
- Organizational Effectiveness
- Company Policy Implementation
- Interpersonal and written communication
- Team collaboration
- Strong work ethic
Certification
• Serve safe certified
• Certified Peer Specialists
• Certified Peer Specialists
Affiliations
• Gym 4 times a week
• Volunteer at my church's youth ministry
• Volunteer at my church's youth ministry
Timeline
Client Support Worker #3
East Central Regional Hospital
09.2024 - Current
Supervisor
Chic-Fil-A
12.2023 - 09.2024
Certified Peer Specialist
Georgia Mental Health Consumer Network
05.2023 - Current
Warehouse Manager
Csra Document Solutions
02.2022 - 10.2022
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
08.2021 - 12.2023
GED -
Clearfield Job Corps Center
Some College (No Degree) - Organizational Leadership
Columbia Southern University