JULIA HALL
Flowery Branch,GA
Summary
Ambitious, reliable Manager with 25 years of experience in sales, sales management, and operations. Self-motivated and result oriented leader with a rich mix of experience in customer service, inventory management, marketing, and human resources. Outstanding ability to cultivate relationships with customers, vendors, staff, and executive personnel, developing mutually respectful relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Project/Program Manager
Cricket Wireless
11.2021 - Current
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Coached team members on productivity strategies to accomplish challenging goals.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Leveraged project management processes and tools to define and execute projects.
- Participated in vendor selection and management process for program initiatives.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Participated in pilot tests and revised programs based on feedback and results.
- Devised creative solutions to critical customer and user needs.
MANAGER SALES OPERATIONS
CRICKET WIRELESS
02.2016 - 11.2021
- Support for Authorized Retailers as part of Channel Ops Sales Support team specializing in onboarding as Admin, end user tester and vendor management.
- Responsible for managing sales operations projects and additional activities that support Sales organization including planning, performance reporting and sales compensation.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
INDIRECT SALES EXECUTIVE
CRICKET WIRELESS
11.2014 - 02.2016
- ISE, responsible for Authorized Retailer locations throughout Central Atlanta for Cricket Wireless products and services
- Serves as a liaison between authorized retail store and company to develop sales associates and ensure consistency and effectiveness of offers and/or promotions.
- Customize and deliver training to fit needs of each Authorized Retailer
- Management and roll out of company programs and tools.
- Analyze business reports for trends and effectively communicate findings to local retailers to develop effective business plans and maximize productivity and achieve sales goals.
- Responsible for planning events to drive productivity and community awareness.
NATIONAL DISTRIBUTION ACCOUNT EXECUTIVE
AT&T
05.2008 - 10.2014
- NDAE, responsible for National Retail accounts throughout North Georgia
- Serves as a liaison for all store management and sales associates in Wal-Mart, Best Buy, Costco/Wireless Advocates, SC Kiosks (Sam’s Club), HH Gregg, RadioShack and Target Mobile
- Participates in sales events and table sales to build and strengthen the relationship with National Retail partners and drive sales for wireless and wire line.
- Project team member with responsibility for full roll out Target Mobile and Microcenter programs.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
WESTERN GOVERNORS
Salt Lake City, UT06.2019
Associate of Applied Science - Marketing Management And Research
Savannah Technical College
Savannah03.2004
Skills
- Cross-functional team management
- Customer Service
- Time and task management
- Compliance and audit
- Consultative sales
- Vendor management
- Project/Program management
- Knowledge and experience with Scrum methodology including tools and techniques to enable faster delivery of business value
- Data Collection
- Sales and Marketing
- Critical Thinking
- Training and Development
- Agile Projects
Certification
PSM1 (Professional Scrum Master)- Scrum.org- 2022
PMP (Project Management Professional) - PMI -2021
CompTia Project +-CompTia- 2020
Timeline
Lead Project/Program Manager
Cricket Wireless
11.2021 - Current
MANAGER SALES OPERATIONS
CRICKET WIRELESS
02.2016 - 11.2021
INDIRECT SALES EXECUTIVE
CRICKET WIRELESS
11.2014 - 02.2016
NATIONAL DISTRIBUTION ACCOUNT EXECUTIVE
AT&T
05.2008 - 10.2014
PSM1 (Professional Scrum Master)- Scrum.org- 2022
PMP (Project Management Professional) - PMI -2021
CompTia Project +-CompTia- 2020
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
WESTERN GOVERNORS
Associate of Applied Science - Marketing Management And Research
Savannah Technical College
Similar Profiles
Shalaye HallShalaye Hall
Retail Sales Associate at Cricket WirelessRetail Sales Associate at Cricket Wireless
Jose RomanJose Roman
General Manager at Cricket WirelessGeneral Manager at Cricket Wireless
Sabrina PerezSabrina Perez
Sales Representative at Cricket Wireless - FloridaSales Representative at Cricket Wireless - Florida