Passionate about building strong relationships and delivering exceptional service. Experienced 911 operator. Eager to translate proven critical thinking and teamwork skills to a new role that contributes to the success of any company.
Overview
7
7
years of professional experience
Work History
E911 Communications Officer
Fulton County GA
03.2023 - Current
Using a computer-aided dispatch system receives emergency calls from the public requesting police, fire, medical, or other emergency services
Lab Assistant/Medical Clerk
WithHealth
01.2022 - 03.2023
Ordered/received inventory lab supplies, and properly handled specimen receipts from on-site swab collection sites: ordered, accessioned, and labeled specimens
Distributed medical charts to the appropriate departments
Ensured patient charts, paperwork, and reports were completed accurately and timely
Ensured that all medical records were protected and kept confidential
Lab Assistant
SkinPath Solutions
06.2019 - 01.2022
Determines the nature and location of the emergency, determines priorities, and dispatches police, fire, ambulance, or other emergency units as necessary and following established procedures
Manage critical emergency communications, prioritize calls, and dispatch appropriate units, ensuring swift response to public safety incidents
Operate advanced computer-aided dispatch systems to accurately log and relay crucial information during high-pressure situations
Filed all patients' medical records and information
Managed lab inventory, specimen handling, and medical record organization, ensuring accuracy and confidentiality in a fast-paced healthcare environment
Processed specimens, ensuring accurate data entry for seamless lab operations
Filed and retrieved patient records, supporting doctors and lab staff efficiently
Matched and verified patient records, maintaining high data integrity
Managed large volumes of specimens, optimizing workflow and accuracy
Contributed to quality control by organizing and checking patient records
Server
Rhinehart's Oyster Bar
06.2018 - 03.2019
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Evans Highschool
Evans, GA
01.2018
Skills
Communication
Data Entry
Microsoft Office
Customer Service
PC
Android
IOS
Punctuality
Dependability
Dispatch
Emergency Services
Medical Records
Inventory Management
Specimen Handling
Data entry
Decision-making
Exceptional customer service
Food running
Order accuracy
Specimen processing
Chemical handling
Timeline
E911 Communications Officer
Fulton County GA
03.2023 - Current
Lab Assistant/Medical Clerk
WithHealth
01.2022 - 03.2023
Lab Assistant
SkinPath Solutions
06.2019 - 01.2022
Server
Rhinehart's Oyster Bar
06.2018 - 03.2019
High School Diploma -
Evans Highschool
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