Karen Rosales
Lawrenceville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
School Nutrition Worker
GCPS
Buford
08.2022 - Current
- Prepared nutritious meals following established dietary guidelines.
- Served meals to students in a timely manner.
- Maintained cleanliness of kitchen and dining areas consistently.
- Monitored food safety practices during meal preparation and serving.
- Supported dietary needs by providing appropriate meal options.
- Engaged with students to promote healthy eating habits daily.
- Prepared meals according to established recipes and menus.
Customer Service Sales Representative
Kid to Kid Buford
Buford
03.2022 - 08.2022
- Assisted customers with product selection and inquiries in a retail environment.
- Processed transactions accurately using point-of-sale systems and software.
- Maintained store organization and cleanliness to enhance customer experience.
- Collaborated with team members to restock merchandise on sales floor.
- Educated customers about promotions and benefits of pre-owned items.
- Resolved customer complaints with empathy and effective problem-solving skills.
- Participated in team meetings to discuss sales strategies and customer feedback.
Recepcionist
North Shore Implant and Oral Surgery
07.2020 - 08.2020
- Greeted patients and visitors with professionalism and warmth.
- Managed scheduling for consultations and follow-up appointments efficiently.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Maintained patient records and updated information in the system accurately.
- Assisted patients with insurance verification and billing questions effectively.
Cashier and Waiter/Waitress
Chick-fil-A
Farmingdale
11.2019 - 07.2020
- My job was in front of the house to welcome costumers , and ask for their orders.
- Maintained cleanliness and organization of the front counter and dining areas.
- Assisted customers with menu selections and addressed their inquiries promptly.
Certified Nursing Assistant/Home Health Aid(CNA/HHA)
Sunrise Senior Living
06.2017 - 01.2018
- Monitored vital signs and reported changes to nursing staff.
- Documented patient information accurately in care plans and logs.
- Assisted residents with daily living activities and personal care.
- Supported recreational activities to enhance resident engagement.
- Maintained cleanliness and safety of resident living areas and equipment.
- Collaborated with healthcare team to implement care plans effectively.
- Provided emotional support and companionship to residents daily.
Cashier and Salesperson
Dunkin'
06.2016 - 01.2017
- Take orders from customers, make the orders etc.
Education
High School -
Farmingdale Senior High School
Farmingdale, NY06.2005
CNA - Certified Nurse Assistant
Access Careers
Hempstead, NY02-2017
Skills
- Effective communication
- Attention to detail
- Interpersonal skills
- Written communication
- Team collaboration
- Problem solving
- Time management
- Multilingual proficiency
- Fluent in Spanish and English
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
School Nutrition Worker
GCPS
08.2022 - Current
Customer Service Sales Representative
Kid to Kid Buford
03.2022 - 08.2022
Recepcionist
North Shore Implant and Oral Surgery
07.2020 - 08.2020
Cashier and Waiter/Waitress
Chick-fil-A
11.2019 - 07.2020
Certified Nursing Assistant/Home Health Aid(CNA/HHA)
Sunrise Senior Living
06.2017 - 01.2018
Cashier and Salesperson
Dunkin'
06.2016 - 01.2017
High School -
Farmingdale Senior High School
CNA - Certified Nurse Assistant
Access Careers