Kashonna Presley
Eastanollee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Ess1
Department of Human Services
Eastanollee
12.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Evaluated client eligibility for various assistance programs.
- Assisted clients in understanding program requirements and benefits.
- Maintained up-to-date knowledge of policy changes and regulations.
- Conducted follow-up interviews to gather additional client information.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
Team Leader
Stephens County Hospital
Toccoa
07.2020 - Current
- Led daily team meetings to discuss patient care and workflow improvements.
- Coordinated schedules for staff to ensure adequate coverage and patient support.
- Trained new employees on hospital policies and procedures for optimal performance.
- Assisted in conflict resolution among team members to maintain a positive work environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Human Resources Assistant
Stephens County Hospital
Toccoa
07.2022 - 05.2024
- Assisted in recruitment processes by scheduling interviews and coordinating candidate communications.
- Managed employee records using HRIS, ensuring accuracy and confidentiality of information.
- Supported onboarding procedures by preparing orientation materials and conducting new hire training.
Team Leader
PruittHealth
Toccoa
03.2016 - 07.2020
- Led daily team meetings to discuss patient care
- Trained new employees on hospital policies and procedures for optimal performance.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
MBA - Business Administration
Strayer University
Washington , Dc 08.2024 - 03.2026
BBA - Business Administration And Management
Strayer University
Washington, Dc 01.2020 - 05.2024
Associate of Arts - Human Resources Management
Strayer University
Washington, DC 03.2020 - 10.2022
Stephens County High School
Toccoa, GASkills
- Project management
- Employee training
- Customer service
- Team leadership
- Conflict resolution
- Collaboration
- Relationship building
- Team building
Accomplishments
- Honors medals in all my degrees
References
References available upon request.
Timeline
Ess1
Department of Human Services
12.2024 - Current
MBA - Business Administration
Strayer University
08.2024 - 03.2026
Human Resources Assistant
Stephens County Hospital
07.2022 - 05.2024
Team Leader
Stephens County Hospital
07.2020 - Current
Associate of Arts - Human Resources Management
Strayer University
03.2020 - 10.2022
BBA - Business Administration And Management
Strayer University
01.2020 - 05.2024
Team Leader
PruittHealth
03.2016 - 07.2020
Stephens County High School