Kayleigh McCoy
Uvalda
Summary
Dedicated social services professional with a strong focus on client advocacy, care coordination, and problem-solving. Committed to enhancing quality of life through effective resource connection and collaboration with healthcare teams.
Overview
4
4
years of professional experience
Work History
Social Services Assistant / Admissions Assistant
Oxley Park Health and Rehab
Lyons, GA
04.2024 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Implemented individualized care plans in collaboration with healthcare teams to meet client needs.
- Coordinated transportation services for clients to ensure timely access to medical appointments.
- Monitored and documented client progress, ensuring adherence to treatment plans and reporting changes.
- Developed educational materials on various social issues to inform both clients and the broader community about available resources.
- Organized outreach events to raise awareness about social service programs and connect individuals with necessary resources.
- Served as a liaison between clients and external agencies, advocating for their needs and promoting effective communication.
- Collaborated with community organizations to expand access to essential services for vulnerable populations.
- Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints.
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
- Provided social work services, individual, and family therapy and referrals.
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Facilitated outreach activities to build community awareness.
- Developed and implemented programs to engage and empower underserved populations.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Human Resources Assistant
Oxley Park Health and Rehab
Lyons, GA
04.2024 - Current
- Coordinated employee onboarding processes, enhancing new hire acclimation and engagement.
- Managed benefits administration, ensuring compliance with organizational policies and legal requirements.
- Developed training materials for staff development programs, fostering continuous learning and improvement.
- Streamlined HR documentation processes, improving efficiency in record-keeping and data management.
- Conducted employee surveys to gather feedback, contributing to a positive workplace culture and retention efforts.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated employee training programs to promote professional development and skill enhancement.
CNA/Advanced CMA
Oxley Park Health and Rehab
Lyons, GA
01.2023 - 04.2024
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, documenting changes in patient conditions accurately.
- Collaborated with nursing staff to create and implement individualized care plans.
- Provided emotional support to patients and families, enhancing overall well-being.
- Maintained cleanliness and safety of patient environments following health regulations.
- Recorded detailed observations in electronic health records for continuity of care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Store Manager
Center Grocery
Vidalia, GA
03.2022 - 01.2023
- Supervised daily store operations to ensure optimal customer experience.
- Managed inventory levels and conducted regular stock assessments.
- Trained new employees on store policies, procedures, and customer service standards.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer inquiries and complaints efficiently to maintain satisfaction.
- Coordinated staff schedules to meet operational needs and maximize coverage.
- Approved regular payroll submissions for employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Education
High School Diploma -
Toombs Co High School
Lyons, GA05-2022
Skills
- Empathy display
- Client assessment
- Caseload management
- Client advocacy
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Decision-making
- Relationship building
- Microsoft office
- Documentation skills
- Medical terminology
Timeline
Social Services Assistant / Admissions Assistant
Oxley Park Health and Rehab
04.2024 - Current
Human Resources Assistant
Oxley Park Health and Rehab
04.2024 - Current
CNA/Advanced CMA
Oxley Park Health and Rehab
01.2023 - 04.2024
Store Manager
Center Grocery
03.2022 - 01.2023
High School Diploma -
Toombs Co High School