Keiajah Shinholster
Milledgeville
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Wingstop Restaurant
Milledgeville, GA
08.2025 - Current
- Supervised team members to ensure adherence to food safety and quality standards.
- Trained new staff on operational procedures and customer service techniques.
- Scheduled shifts, optimizing labor efficiency during peak hours.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Assisted in resolving customer complaints, enhancing overall satisfaction rates.
Lead Server
Georgia College & State University
Milledgeville, GA
09.2022 - 04.2025
- Supervised daily operations of food service to ensure efficiency and high-quality customer experience.
- Trained and mentored new staff on service standards and safety protocols.
- Developed and implemented workflow improvements, enhancing productivity in dining services.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery during peak hours.
Key Holder Supervisor
Dollar General Store
Milledgeville, GA
02.2021 - 09.2022
- Supervised daily operations to ensure compliance with company policies and procedures.
- Managed cash handling processes, including deposits and register reconciliation.
- Trained new employees on store protocols and customer service best practices.
- Monitored inventory levels, ensuring timely restocking of merchandise.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2026
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Sales reporting
- Drawer assignments
- Verbal and written communication
- POS system operation
- Sales and upselling
Certification
ServSafe: Food Protection Manger Certification
Timeline
Shift Supervisor
Wingstop Restaurant
08.2025 - Current
Lead Server
Georgia College & State University
09.2022 - 04.2025
Key Holder Supervisor
Dollar General Store
02.2021 - 09.2022
High School Diploma -
Penn Foster Career School
Preparation Steps
- Complete your quit plan., completed
- Get rid of smoking supplies and other reminders., pending
- Ask your doctor if nicotine replacement therapy or other quit medications are right for you., pending
- Practice saying, 'No, thanks.', pending
- Build your team., pending
- Change your routine., pending
- Plan rewards and feel-good activities., pending
- Quit tobacco completely., pending
Triggers
angry, anxious, worried, nervous, bored, frustrated, upset, lonely, sad, down, depressed, stressed, overwhelmed, being on my phone, down time or in between activities, finishing a meal, waiting for the bus or a ride, walking or driving, watching TV or playing video games, working or studying, drinking alcohol or going to a bar, going to a party or other social event, being around others who smoke or use another tobacco product, seeing someone else smoke, smelling cigarette smoke, feeling irritable if I haven't smoked in a while, feeling restless or jumpy, feeling strong cravings to smoke, having a hard time concentrating, waking up in the morning
Craving Strategies
- Drinking a glass of water.
- Getting some exercise.
- I will find other ways to distract myself.
Support Team - Actions
- Connect on social media with other people who are quitting smoking.
- Learn more about how to build my team.
Expert Help
Call a quitline to talk one-on-one with a trained counselor to help me quit., 1-800-QUIT-NOW (1-800-784-8669), 1-855-DÉJELO-YA (1-855-335-3569), Monday-Friday, 9 a.m.-9 p.m. Eastern, 1-877-44U-QUIT (1-877-448-7848)
Reminders
- To take back control
- To look and smell better
Setbacks - Message
If you slip up and smoke, don't think of it as a failure. Remind yourself that you've had a temporary setback.