Kemiya Boyd
Jonesboro
Summary
Dedicated and dependable customer service professional with experience assisting individuals in fast-paced environments and providing friendly, efficient support. Strong communication, multitasking, and problem-solving skills with the ability to remain professional under pressure. Seeking to apply customer service.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Airport Wheelchair Agent
Maximus Global Services
Atlanta
12.2025 - Current
- Assisted passengers with special needs by providing safe, professional, and compassionate support
- Communicated effectively with passengers, staff, and team members to ensure smooth service
- Provided excellent customer service in a fast-paced, high-traffic environment
- Responded to customer concerns and needs with patience and professionalism
- Demonstrated strong interpersonal, multitasking, and problem-solving skills
Crew Member
Wendy’s
Morrow
03.2024 - 12.2025
- Delivered friendly and professional customer service in a fast-paced environment
- Assisted customers with transactions, concerns, and order accuracy
- Handled payments and maintained attention to detail during busy shifts
- Worked effectively with team members to ensure smooth daily operations
- Demonstrated strong communication, multitasking, and problem-solving skill
Crew Member
McDonald’s
Jonesboro
07.2023 - 02.2024
- Delivered professional customer service in a fast-paced environment
- Assisted customers with transactions, questions, and order accuracy
- Handled payments and maintained accuracy when processing orders
- Resolved customer concerns in a calm and professional manner
- Worked effectively with team members to ensure smooth operations
- Demonstrated strong communication, multitasking, and problem-solving skills
Education
Jonesboro High School
Jonesboro, GASkills
- Customer Service
- Communication Skills
- Patient Support
- Data Entry
- Multitasking
- Cash Handling
- Problem-Solving
- Teamwork
- Time Management
- Professionalism
- Attention to Detail
- Conflict Resolution
Additional Qualifications
- Comfortable working with diverse individuals and providing professional support
- Able to handle confidential information with discretion
- Strong ability to remain calm and efficient in high-pressure situations
- Quick learner with the ability to adapt to new systems and procedures
Timeline
Airport Wheelchair Agent
Maximus Global Services
12.2025 - Current
Crew Member
Wendy’s
03.2024 - 12.2025
Crew Member
McDonald’s
07.2023 - 02.2024
Jonesboro High School