Kendra Leggett
Baxley
Summary
Compassionate Clinical Service Representative skilled in effective communication, patient care coordination, and HIPAA compliance. Proven ability to enhance operational efficiency and manage patient flow effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Service Representative
Piedmont Urgent Care By Wellstreet
Eastman, GA
10.2025 - Current
- Facilitated patient check-in and registration process, enhancing operational efficiency.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Provided excellent customer service by addressing patient inquiries and resolving concerns promptly.
- Collaborated with clinical staff to ensure accurate documentation of patient information and treatment plans.
EMT-Basic
Appling HealthCare System
Baxley, GA
05.2025 - Current
- Administered emergency medical care, including CPR and wound management, to ensure patient safety.
- Collaborated with healthcare team to assess patient conditions and determine appropriate treatment plans.
- Operated and maintained medical equipment, ensuring readiness for emergency situations.
- Documented patient assessments and treatments accurately in electronic health records for continuity of care.
Nurse Aide
Baxley, GA
05.2023 - 05.2025
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Monitored vital signs, documenting changes in patient conditions for nursing staff review.
- Assisted in mobility support, promoting safe movement and fall prevention among patients.
- Maintained cleanliness of patient areas, ensuring compliance with health and safety standards.
Education
Master of Science - Health Sciences
College of Coastal Georgia
Brunswick, GA05-2028
No Degree - Emergency Medicine, Certified Nurse Aide
Southeastern Technical College
Vidalia, GA07-2025
High School Diploma -
Appling County High School
Baxley, GA05-2023
Skills
- Time management
- Multitasking proficiency
- HIPAA compliance
- Team collaboration strength
- Effective communication
- Patient care coordination
- Medical terminology proficiency
- Vital signs monitoring
- Direct patient care
- Specimen labeling
- Vital sign monitoring
- CPR
- Patient assessments
- Phlebotomy
- Suture removal
- Simple dressings
Certification
- CNA - Certified Nurse Assistant
- EMT - Emergency Medical Technician
- EMT - Certified Emergency Medical Technician
Timeline
Clinical Service Representative
Piedmont Urgent Care By Wellstreet
10.2025 - Current
EMT-Basic
Appling HealthCare System
05.2025 - Current
Nurse Aide
05.2023 - 05.2025
Master of Science - Health Sciences
College of Coastal Georgia
No Degree - Emergency Medicine, Certified Nurse Aide
Southeastern Technical College
High School Diploma -
Appling County High School