Kim Washington York, RN,BSN,MBA,MHCM
Stone Mountain
Summary
Highly skilled nursing executive with focus on leadership and strategic management. Proven track record in delivering high-quality patient care while driving operational efficiency. Strong emphasis on team collaboration, adaptability, and achieving measurable results. Expertise in healthcare administration, policy development, and staff development. Recognized for reliable problem-solving and effective communication in dynamic healthcare environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Interim Director/Consultant - ED
Ascension Via Christi St. Joseph
09.2024 - Current
- Facilitated preparation for TJC Survey
- Coordinated and took part in strategic response actions for SIA with CMS and Kansas Department of Health and Environment
- Optimized nurse staffing, ED operations, and throughput
- Optimized care processes for Behavioral Health patients in ED
- Delivered mentorship and guidance for incoming Director replacement
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Chief Nursing Officer
Rehab Hospital of Atlanta
12.2023 - 05.2024
- Prepare opening of new hospital 05/2024
- Hire all clinical personnel
- Develop and approve all clinical policies and procedures
- Collaborate with Medical Director to develop clinical protocols
Interim Director/Consultant - ED
Methodist Medical Center
08.2023 - 10.2023
- Interim Director for 38-bed Emergency Department
- Provide leadership and stability until permanent hire
- Assist with roll-out of Navigated Care Team Model
- Improve Leadership Rounding and Patient Experience
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Interim Director/Consultant - ED
Ascension St. Thomas Rutherford
02.2023 - 06.2023
- Interim Director for 70-bed Emergency Department
- Improved process for management of Behavioral Health Patients
- Contributed to organizations A3 Action Plan for the ED
- Contributed to the improvement of LWBS and Door to Provider metrics
- Fostered a team environment among associates
- Mentored current NM and ANM’s
Interim Director/Consultant - ED
St. Luke's
02.2022 - 05.2022
- Interim Director of 20-bed Emergency Department
- Responsible for Productivity and Throughput
- Provide leadership in management of Behavioral Health Patients
- Maintain/Improve Patient Experience
- Support/Mentor current Management
Interim Director – Acute Care
Emory Decatur Hospital
10.2021 - 02.2022
- Interim Director of 41-bed Surgical/COVID Unit
- Maintain/Improve Patient Experience
- Support/Mentor Staff
- Provide Leadership until replacement hired
Interim Director – Acute Care
Orange Park Medical Center
07.2021 - 10.2021
- Interim Director of 47-bed Stroke Unit with COVID Overflow
- Maintain/Improve Patient Experience
- Support/Mentor current Manager
- Implement strategies to improve throughput
Director of Emergency Department and Behavioral Health Services
Community Hospital of San Bernardino
09.2019 - 07.2021
- Responsible for operations of the Emergency Department with an ADC of 220-240 visits/day
- Responsible for operations of 4 Inpatient Behavioral Health units and 1 Outpatient unit for a total seventy-four beds
- Collaboration with physicians and executive leadership for both areas
- Productivity and Budgetary responsibility for both areas
- Member of Corona Virus Task Force
Interim Director – Acute Care
Kaiser Permanente
02.2019 - 05.2019
- Interim Director for Clinical Adult Services Department (ICU, CMU, Telemetry, Med/Surg)
- Maintain/Improve Patient Experience
- Productivity and Budgetary responsibility
- Support/Implement new projects and roll outs
- Mentor current Managers. Collaborate with CNE and other leadership to implement new processes and improve current ones
Interim Director – Acute Care
St. John's Regional Medical Center
05.2018 - 11.2018
- Interim Director for 27-bed Med/Surg/Oncology unit and 23-bed Acute Rehab Unit
- Productivity and budgetary responsibility
- Improve/Maintain Patient Satisfaction Scores utilizing best practice and Studer principles
- Team Building among physicians and nurse staff
Interim Director/Consultant - ED
Sierra Nevada Memorial Hospital
02.2017 - 03.2018
- Interim Director of Emergency Department
- Assess practice, policies, and procedures of various Nursing Departments while refining and developing new processes to assist this organization to successfully pass CMS Survey
- Perform analysis of productivity measures while providing insight and training to ED leaders strategies for improvement
- Mentor current Managers and Directors
- Collaborate with other Interim Leaders and Consultants along with CEO to maintain stability and continued improvement of organization
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Corp. Director of Clinical Ops and ED Director
CVHP
12.2014 - 11.2016
- Corporate responsibility includes oversight of the organizations three hospitals: Queen of the Valley Hospital, Inter-Community Hospital, and Foothill Presbyterian Hospital
- Corporate oversight of Patient Relations Department
- Development and implementation of initiatives which enhance clinical and financial efficiency of clinical nursing operations
- Perform analysis of productivity measures and financial performance to identify and implement strategies to reduce cost and improve quality of nursing care
- Oversight of Emergency Department staff at Queen of the Valley Hospital and management of budget and productivity, along with strategic planning and compliance of departmental initiatives
- Teletracking Project Manager (Real Time Patient Flow System)
- Corporate Management and oversight of Administrative House Supervisors and Staffers
- Corporate oversight and management of nursing contracts for both per diem and travel nurses
Senior Director of Patient Care Services
St. Francis Medical Center
04.2013 - 12.2014
- Responsible for administrative, clinical, and financial oversight of all nursing departments
- Perform analysis of productivity measures, manage financial performance, and identify and implement strategies to reduce cost and improve quality of nursing care and services
- Liaison between Nursing Administration and Union
- Manage complaints and nursing related issues with Board of Registered Nursing
- Co-Chair with ED Medical Director to lead Hospital Efficiency and Throughput Committee
- Direct and/or delegate to 24-hour management the appropriate delivery and level of services
- Direct and ensure continuous improvement of all clinical practices, services, and operations
- Directs compliance with administrative, legal, and regulatory requirements of governmental and regulatory agencies
- Collaborate with Senior Management and Physicians to identify growth strategies and performance improvement for the Department of Nursing
- Assumed responsibilities of Chief Nursing Officer in her absence
- Oversight of Hospital’s Joint Program
- Teletracking Project Manager (Real Time Patient Flow System)
Specialty Director, Nursing Services
Emory Saint Joseph’s Hospital
08.2011 - 04.2013
- Overall leadership responsibility for thirteen departments, ten being inpatient nursing units
- Mentor, Direct, and Lead 6 Unit Director’s
- Ensure metrics related to patient care services, nursing operations, and nursing quality/patient safety remain on target for excellence in all areas of responsibility
- Monitor staff utilization, labor expense, and productivity to assure maximum efficiency of resources
- Collaborate with Senior Management and Physicians to identify growth strategies and performance improvement for service line
- Initiation of hospital’s Care Delivery Model which included: Bedside Report, Staffing, Hourly Rounding and Leadership Rounding
- Contributed to writing the Magnet Document for Re-Designation
Interim Director/Consultant - Acute Care
Sunrise Hospital
05.2011 - 08.2011
- Transition into key clinical leadership role as interim for organization
- Ensure exceptional clinical, financial, and operational outcomes
- Improve/Maintain clinical and customer service initiatives
- Provide consulting expertise with an objective viewpoint
Chief Nursing Officer
Kindred Hospital
04.2008 - 11.2010
- Participate in planning and creating the hospital’s strategic, operational, and service design.
- Consult with and advise the Chief Executive Officer on the general operation of the hospital.
- Plan and develop departmental budgets, revenue, capital, and operational expenses, and ensure there were enough staff according to the scope of services provided.
- Establish evidence-based standards of practice and ensure organizations ability to meet those standards
- Lead nurse recruitment and retention efforts by planning and implementing new and creative initiatives to both attract and retain nurses and other key employees.
- Serve as an active member of the senior leadership team of the hospital interacting with the medical executive staff, governing board, and other groups.
Education
Master of Business Administration -
University of Phoenix
08-2007
Master of Health Care Management -
University of Phoenix
08-2007
Bachelor of Science - Nursing
University of Phoenix
06-2004
Associate of Science - Nursing
Los Angeles Southwest College
06-1991
Skills
- Clinical operations
- Regulatory compliance
- Process improvement
- Risk management
- Leadership development
- Patient experience
- Team building
- Policy development
Certification
- Lean Six Sigma Green Belt Certification
- Nurse Executive Advanced – Board Certified
Timeline
Interim Director/Consultant - ED
Ascension Via Christi St. Joseph
09.2024 - Current
Chief Nursing Officer
Rehab Hospital of Atlanta
12.2023 - 05.2024
Interim Director/Consultant - ED
Methodist Medical Center
08.2023 - 10.2023
Interim Director/Consultant - ED
Ascension St. Thomas Rutherford
02.2023 - 06.2023
Interim Director/Consultant - ED
St. Luke's
02.2022 - 05.2022
Interim Director – Acute Care
Emory Decatur Hospital
10.2021 - 02.2022
Interim Director – Acute Care
Orange Park Medical Center
07.2021 - 10.2021
Director of Emergency Department and Behavioral Health Services
Community Hospital of San Bernardino
09.2019 - 07.2021
Interim Director – Acute Care
Kaiser Permanente
02.2019 - 05.2019
Interim Director – Acute Care
St. John's Regional Medical Center
05.2018 - 11.2018
Interim Director/Consultant - ED
Sierra Nevada Memorial Hospital
02.2017 - 03.2018
Corp. Director of Clinical Ops and ED Director
CVHP
12.2014 - 11.2016
Senior Director of Patient Care Services
St. Francis Medical Center
04.2013 - 12.2014
Specialty Director, Nursing Services
Emory Saint Joseph’s Hospital
08.2011 - 04.2013
Interim Director/Consultant - Acute Care
Sunrise Hospital
05.2011 - 08.2011
Chief Nursing Officer
Kindred Hospital
04.2008 - 11.2010
Master of Business Administration -
University of Phoenix
Master of Health Care Management -
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Los Angeles Southwest College
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