Summary
Overview
Work History
Education
Skills
Timeline
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Ladaisha Loud

Albany

Summary

Dynamic customer service professional with experience at Alorica, skilled in complaint resolution and active listening. Proven ability to enhance service quality through effective CRM utilization. Adept at critical thinking and data entry, ensuring client satisfaction and fostering strong relationships. Committed to delivering exceptional support and improving client experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Alorica
06.2024 - 10.2024

Customer service representative on a screen making cells

  • Assisted in training new team members on company policies and customer service protocols.
  • Utilized CRM software to track customer interactions and enhance service quality.

Package Handler

Tyson Foods
12.2023 - 05.2024

Packing ,making boxes moving at a very fast pace , cleaning machine working the machine

Home Health Aide

All Ways Caring HomeCare
05.2023 - 11.2023

Cleaning taking care my patient cooking taking them to grocery store, pay bills pca sit with them

  • Assisted clients with daily living activities, ensuring comfort and safety.

Education

High School Diploma - Monroe High School

Monroe High School
Albany Ga
05.2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Complaint resolution
  • Client relations

Timeline

Customer Service Representative

Alorica
06.2024 - 10.2024

Package Handler

Tyson Foods
12.2023 - 05.2024

Home Health Aide

All Ways Caring HomeCare
05.2023 - 11.2023

High School Diploma - Monroe High School

Monroe High School

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Ladaisha Loud