Lantz Stapleton
Smyrna
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Walmart Pharmacy, excelling in medication dispensing and customer service. Proven ability to enhance patient satisfaction through effective communication and problem-solving skills. Adept at maintaining compliance with HIPAA regulations while training new staff, ensuring high-quality care and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart Pharmacy
09.2024 - Current
- Processed prescription orders accurately and efficiently to ensure patient satisfaction.
- Assisted pharmacists in medication preparation and dispensing, adhering to safety protocols.
- Maintained inventory levels by monitoring stock and placing timely orders for medications.
- Educated patients on medication usage, side effects, and storage requirements effectively.
- Collaborated with healthcare professionals to resolve prescription issues and enhance service quality.
- Ensured compliance with pharmacy laws and regulations through diligent record-keeping practices.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician Trainee
Walmart Pharmacy
09.2023 - 09.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring stock availability for essential pharmaceuticals.
- Ensured compliance with safety standards and regulatory requirements consistently.
- Collaborated with healthcare professionals to resolve prescription issues promptly.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Processed prescription orders using pharmacy management software efficiently.
Order Picker
Walmart
10.2021 - 08.2023
- Selected and gathered items accurately for customer orders, ensuring high order fulfillment rates.
- Maintained organization of inventory by labeling and categorizing merchandise in storage areas.
- Implemented safety protocols to reduce workplace hazards and improve operational efficiency.
- Collaborated with team members to streamline picking processes, enhancing overall productivity.
- Selected and packed products according to specifications, ensuring quality standards were met.
- Operated order picking equipment to fulfill customer orders accurately and efficiently.
- Trained new staff on safety protocols and efficient order picking techniques.
- Monitored performance metrics to identify areas for process enhancement and operational efficiency.
Education
High School Diploma -
Chugiak High School
Chugiak, AK05-2017
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Pharmaceutical calculations
- Pharmacist support
- Patient confidentiality
Certification
- CPhT - Certified Pharmacy Technician
- Certified Immunizing Technician, Walmart Pharmacy
- CPR Certified
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
09.2024 - Current
Pharmacy Technician Trainee
Walmart Pharmacy
09.2023 - 09.2024
Order Picker
Walmart
10.2021 - 08.2023
High School Diploma -
Chugiak High School