Lejla Halilovic
Grayson
Summary
Dynamic customer service professional with experience in banking and financial services, adept at navigating complex issues, and enhancing member satisfaction. Skilled in financing and fluent in Bosnian, I excel in organization and communication, ensuring a rewarding experience for diverse clientele. Passionate about fostering positive interactions and delivering effective solutions. As well as aspiring to be a journalist.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Peach State Federal credit union
Lawrenceville
06.2023 - Current
- I learned more from working in the back office and seeing how a bank operates.
- I was able to help navigate members to the right department, and even solve the issue at hand.
Teller
Renasant Bank
Grayson
02.2020 - 06.2023
- I have the awesome opportunity to learn and understand the inner workings of financing, and how a bank operates.
- It's also helped me grow and learn about my own finances.
- And while it hasn't been my most typical job, it's most certainly rewarding.
Cashier
Walmart
Snellville
09.2018 - 05.2020
- I was a cashier, as well as a customer service associate.
- I would also assist and help the needs of my customers.
- Whether that be price checking, or checking if we have the item in stock.
Caretaker
Today's Kids
Suwanee
05.2019 - 02.2020
- I got the opportunity to work with kids and to teach them.
- This work experience has shown me a lot about patients.
- Yet, it is really rewarding, and I would have never thought I would enjoy it so much.
Apparel Associate
Academy Sports and Outdoors
Snellville
02.2018 - 06.2018
- I was an apparel associate, which meant I would stock the floor, help customers in fitting rooms, and answer phones for customers, making sure that I had items in stock.
Store Associate
Guess Factory
Lawrenceville
09.2017 - 02.2018
- I was an all-around employee, meaning I would be a cashier, answer customer orders, and stock up on clothes.
Store Associate
Euro Gourmet Foods
Lawrenceville
06.2016 - 05.2017
- I was a cashier and a stocker.
- I would also answer phone calls while helping to assist my customers.
- The majority of my customers were from Slavic countries, so by being able to speak their language, I was able to help them with their groceries.
Education
Journalism -
Perimeter College (GSU)
Clarkston, GA08.2022
High School Diploma -
Grayson High School
Loganville, GA05.2017
Skills
- Customer service
- Phone communication
- Financing
- Labor-intensive work
- Working with children
- Organization
- Can speak Bosnian
Timeline
Customer Service Representative
Peach State Federal credit union
06.2023 - Current
Teller
Renasant Bank
02.2020 - 06.2023
Caretaker
Today's Kids
05.2019 - 02.2020
Cashier
Walmart
09.2018 - 05.2020
Apparel Associate
Academy Sports and Outdoors
02.2018 - 06.2018
Store Associate
Guess Factory
09.2017 - 02.2018
Store Associate
Euro Gourmet Foods
06.2016 - 05.2017
Journalism -
Perimeter College (GSU)
High School Diploma -
Grayson High School
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