Leslie Diaz-Mendez
Tucker
Summary
Dedicated guest service professional with exceptional communication skills and a strong focus on guest relations. Experienced in complaint handling and team collaboration, ensuring a welcoming atmosphere and high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Guest Service Professional
Jim N Nicks Bar-B-Q
Tucker, GA
01.2026 - Current
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
- Managed guest complaints promptly, resolving issues to maintain customer satisfaction and loyalty.
- Served food and retrieved dishes.
- Provided Guest with anything they needed and requested
- Greeted guests upon arrival by providing warm welcome.
- Completed sidework to allow the restaurant to keep running smoothly.
Team Member
Pizza Hut
Tucker, GA
10.2025 - 01.2026
- Take personalized orders and phone calls.
- Cook fried food
- Cut and package pizzas
Education
High School Diploma -
McClure Health Science High School
Duluth, GASkills
- Exceptional communication
- Guest relations
- Complaint handling
- Language skills (Fluent Speak English and Spanish)
- Multitasking
- Guest experiences
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Service Professional
Jim N Nicks Bar-B-Q
01.2026 - Current
Team Member
Pizza Hut
10.2025 - 01.2026
High School Diploma -
McClure Health Science High School